Account Delivery Manager
Account Delivery Manager

Account Delivery Manager

Leatherhead Full-Time 48000 - 72000 £ / year (est.) No home office possible
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KBR, Inc

At a Glance

  • Tasks: Lead day-to-day delivery of initiatives and manage client expectations.
  • Company: KBR is a global technical solutions provider with a mission for a sustainable world.
  • Benefits: Enjoy hybrid working options and a collaborative work culture.
  • Why this job: Be part of innovative projects that drive real change and improvement.
  • Qualifications: Experience in project management and stakeholder engagement is essential.
  • Other info: Join a diverse team dedicated to continuous improvement and creative problem-solving.

The predicted salary is between 48000 - 72000 £ per year.

KBR, Inc. Leatherhead, England, United Kingdom

Account Delivery Manager

KBR, Inc. Leatherhead, England, United Kingdom

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About KBR and the Project

KBR are a global technical solutions provider with 28,000 employees worldwide, with operations in 34 countries delivering to customers in 80 countries. KBR work collaboratively with their wide customer base to deliver solutions that strive to create a better, safer and more sustainable world.

KBR’s Estates Intelligence division specialise in enabling clients to make informed decisions about the operational and strategic management of their estates and asset portfolios, including the external supply chain retained to deliver asset management and maintenance services.

Estates Intelligence teams utilise the ‘6 As’ Methodology to deliver business benefit by deploying their ‘Viaverse’ platform to enable each A – aggregation, automation, assurance, audit, and analytics all to enable enhanced asset management across client’s portfolio.

About the Role

This role will lead on day-to-day delivery of initiatives on the DWP account, including overseeing delivery teams, managing risk with the Risk & Assurance Manager and setting client expectation for the design, delivery and benefit realisation of continuous improvement and innovation initiatives. This role will support with client queries and problem management and will act as a key member of the account management team.

The role is responsible to the Account Director. and Main Responsibilities are to:

Drive cross functional collaborative ways of working on the account working with the Client & SC Manager.

Act as KBR lead across regular client working groups/forums.

Prepare business cases and progress updates to senior stakeholders and governance boards as required.

Responsible for understanding shared benefit and value generation of continuous improvement and innovation initiatives across all stakeholder groups.

Stay abreast of emerging trends, technologies, and best practices in innovation and commercial models.

Foster a culture of continuous improvement and creative problem-solving across functional teams.

Develop client case studies for successful client initiatives to celebrate success for publication on KBR Foleon.

Required Technical Skills & Knowledge

1. Stakeholder Management

Establish and maintain strong relationships with internal and external stakeholders.

Attend key meetings and represent stakeholder interests.

Ensure consistent messaging across all communication channels.

Support technical teams with stakeholder insights and meeting preparation.

Tools: Smartsheet and Jira.

Knowledge of PM methodologies like PRINCE2 and Agile.

3. Change Management & Implementation

Familiarity with ADKAR or Kotter’s 8-Step Change Model.

Communication planning and training rollout.

Experience with tools like Whiteboard, Miro, MURAL, or IdeaScale.

Knowledge of innovation management software (e.g., HYPE, Brightidea).

5. Data Analysis & Performance Measurement

Proficiency in Excel or Power BI for data visualization.

Understanding of KPIs, ROI, and cost-benefit analysis.

Familiarity with gainshare metrics and performance-based contracting.

Awareness of AI, IoT, or automation trends relevant to the industry.

Ability to assess and pilot new technologies for operational improvement.

Required Experience:

Excellent stakeholder engagement and influencing skills.

Experience in identifying Innovation & Gainshare Opportunities through data analysis and Insight.

Financial & analytical mindset with the ability to translate data into actionable insights.

Proven experience in innovation management, transformation, or commercial strategy.

Strong understanding of gainshare models and performance-based contracting.

Experience leading cross-functional teams and managing complex projects.

Familiarity with Lean, Agile, or Design Thinking methodologies.

Required Qualifications:

Degree in Business, Innovation, Engineering, Finance or a related field Demonstrable experience of delivering projects.

Professional certifications (e.g., Lean Six Sigma, AgilePM, Innovation Management) .

The role is based in Leatherhead with opportunities for Hybrid working.

We Deliver — Together.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management, Project Management, and Information Technology

  • Industries

    Facilities Services and IT Services and IT Consulting

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Account Delivery Manager employer: KBR, Inc

KBR is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to drive meaningful change in asset management and operational strategies. With a strong focus on continuous improvement and professional development, KBR offers unique opportunities for growth within its Estates Intelligence division, all while promoting a sustainable future. Located in Leatherhead, the company supports hybrid working arrangements, ensuring a balanced work-life experience for its dedicated team members.
KBR, Inc

Contact Detail:

KBR, Inc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Delivery Manager

Tip Number 1

Familiarise yourself with KBR's '6 As' Methodology and their Viaverse platform. Understanding how these frameworks work will help you demonstrate your knowledge during interviews and show that you're ready to contribute from day one.

Tip Number 2

Network with current or former KBR employees on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Account Delivery Manager role.

Tip Number 3

Stay updated on emerging trends in digital technologies, especially AI and IoT, as they relate to asset management. Being able to discuss these topics will position you as a forward-thinking candidate who can drive innovation.

Tip Number 4

Prepare to discuss specific examples of your experience with stakeholder management and cross-functional collaboration. Highlighting your past successes in these areas will showcase your ability to lead teams effectively in the role.

We think you need these skills to ace Account Delivery Manager

Stakeholder Management
Project Management
Risk Management
Resource Allocation
Milestone Tracking
PRINCE2
Agile Methodologies
Change Management
ADKAR Model
Kotter’s 8-Step Change Model
Collaboration Tools (e.g., Whiteboard, Miro, MURAL)
Innovation Management Software (e.g., HYPE, Brightidea)
Data Analysis
Excel Proficiency
Power BI
KPI Understanding
ROI Analysis
Cost-Benefit Analysis
Gainshare Metrics
Performance-Based Contracting
Digital Technologies Awareness (AI, IoT, Automation)
Cross-Functional Team Leadership
Lean Methodologies
Design Thinking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Account Delivery Manager role. Focus on your stakeholder management, project management, and change management expertise, as these are crucial for this position.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for KBR and the Estates Intelligence division. Mention specific projects or experiences that demonstrate your ability to drive cross-functional collaboration and innovation, which are key aspects of the role.

Showcase Relevant Skills: Emphasise your familiarity with tools like Smartsheet, Jira, and data analysis software such as Excel or Power BI. Highlight any experience you have with methodologies like PRINCE2, Agile, or Lean, as these will strengthen your application.

Demonstrate Problem-Solving Abilities: Provide examples in your application that showcase your problem-solving skills and your ability to manage complex projects. Discuss how you've successfully led teams or initiatives that resulted in continuous improvement and innovation.

How to prepare for a job interview at KBR, Inc

Understand KBR's Values

Before the interview, take some time to research KBR's mission and values. Understanding their commitment to creating a better, safer, and more sustainable world will help you align your answers with their goals and demonstrate that you're a good cultural fit.

Showcase Stakeholder Management Skills

Prepare examples from your past experiences where you've successfully managed stakeholder relationships. Highlight how you ensured consistent messaging and represented stakeholder interests, as this is crucial for the Account Delivery Manager role.

Familiarise Yourself with Project Management Tools

Since the role requires knowledge of tools like Smartsheet and Jira, make sure you're comfortable discussing your experience with these platforms. If you have used similar tools, be ready to explain how they helped you manage projects effectively.

Demonstrate Your Analytical Mindset

Be prepared to discuss how you've used data analysis to identify opportunities for innovation and gainshare. Share specific examples of how you've translated data into actionable insights, as this will showcase your financial and analytical skills.

Account Delivery Manager
KBR, Inc
Location: Leatherhead
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