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- Tasks: Oversee service desk operations and ensure exceptional customer service.
- Company: Dynamic fire and security service provider based in Camberley.
- Benefits: Free gym membership, extra days off, and a workplace pension scheme.
- Why this job: Join a team that values client relationships and proactive service.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Full-time role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A fire and security service provider based in Camberley is seeking a Service Desk Coordinator to oversee service desk operations. The role requires strong organisational skills and a proactive approach to deliver exceptional customer service and maintain client relationships.
Responsibilities include:
- Scheduling maintenance visits
- Coordinating engineers
- Providing support to the Service Desk Manager
This full-time position offers benefits like a free gym membership, extra days off, and a workplace pension scheme.
Service Desk Coordinator: Client-Focused Service Ops Lead in Camberley employer: KBO Fire & Security
Contact Detail:
KBO Fire & Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Coordinator: Client-Focused Service Ops Lead in Camberley
✨Tip Number 1
Network like a pro! Reach out to people in the fire and security industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to service desk operations. Think about how you’d handle scheduling conflicts or client complaints. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've successfully managed multiple tasks or projects. This will demonstrate that you’re the proactive Service Desk Coordinator they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Service Desk Coordinator: Client-Focused Service Ops Lead in Camberley
Some tips for your application 🫡
Show Off Your Organisational Skills: When you're writing your application, make sure to highlight your organisational skills. We want to see how you can manage multiple tasks and keep everything running smoothly, just like a well-oiled machine!
Be Proactive in Your Approach: Don’t just list your experiences; show us how you've taken the initiative in past roles. We love candidates who can think ahead and anticipate needs, especially when it comes to delivering top-notch customer service.
Tailor Your Application: Make your application personal! Use the job description as a guide and tailor your CV and cover letter to reflect how your skills and experiences align with what we’re looking for. It shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at KBO Fire & Security
✨Know the Company Inside Out
Before your interview, do some digging into the fire and security service provider. Understand their values, mission, and recent projects. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As a Service Desk Coordinator, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed schedules or coordinated teams. Be ready to discuss how you prioritise tasks and handle multiple responsibilities.
✨Demonstrate Client-Focused Mindset
This role is all about exceptional customer service. Think of specific instances where you went above and beyond for a client. Highlight your proactive approach in maintaining client relationships and how you ensure their needs are met.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use for scheduling, or how they measure success in the role. This shows you're genuinely interested and helps you assess if it's the right fit for you.
