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- Tasks: Manage exciting travel itineraries and build relationships with suppliers.
- Company: Global Destination Management Company based in Edinburgh.
- Benefits: Competitive salary, travel perks, and opportunities for professional growth.
- Why this job: Join a dynamic team and help create unforgettable travel experiences.
- Qualifications: Fluent in Italian and prior experience in the travel sector.
- Other info: Opportunity to participate in familiarization trips and enhance your travel knowledge.
The predicted salary is between 25000 - 35000 £ per year.
KBM are delighted to be working with a well-established Destination Management Company with offices worldwide. They are looking to welcome a Tour Operations Executive to their team based in Edinburgh.
Key Responsibilities
- To read and understand in full the technical itinerary received from the BD.
- To identify the most suitable products for the client to finalize the itinerary with the most suitable services.
- To ensure that the services are booked, and the correct times are set.
- To make sure that suppliers' service confirmations match the contract rates.
- To negotiate and try to buy under budget where possible.
- To understand and negotiate terms and conditions with suppliers, to match clients' needs.
- To build relationships with all suppliers and ensure that you have excellent knowledge of all key services we offer our clients.
- To prepare and double check rooming lists and vouchers.
- To send invoices amendments to clients on time and ensure that all payments are made within time guidelines.
- To liaise with accounts and make sure that term and conditions for payment are respected both by client and from our part towards suppliers, as per agreements/contracts.
- To ensure all group files and the operations system are kept in an organized manner and correctly up to date.
- To participate in any familiarization trips that need to take place to understand product and improve your knowledge.
- To hold periodically an emergency phone during the weekend, accordingly to your department rota.
Skills and Experience
- Fluent in Italian.
- Prior experience within the travel sector and a group operation role.
- Good knowledge of the UK as a destination.
- Strong communications and organization skills.
Italian-Speaking Tour Operations Specialist employer: KBM Resourcing
Contact Detail:
KBM Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian-Speaking Tour Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with Italian-speaking clients. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in group operations and your knowledge of the UK as a destination. Make sure they see how you can add value to their team.
✨Tip Number 3
Be proactive! If you find a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Prepare for interviews by brushing up on your negotiation skills. Since you'll be dealing with suppliers and contracts, being able to discuss terms confidently will set you apart from other candidates.
We think you need these skills to ace Italian-Speaking Tour Operations Specialist
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. We want to see that you understand what we're looking for, so make sure to highlight your relevant experience and skills that match the role of Tour Operations Executive.
Show Off Your Italian Skills: Since this role requires fluency in Italian, don’t forget to showcase your language skills! Whether it’s through your previous work experience or any relevant qualifications, let us know how you can communicate effectively in Italian.
Be Organised and Clear: When writing your application, keep it neat and structured. Use clear headings and bullet points where necessary. We love a well-organised application that makes it easy for us to see why you’re the perfect fit for the team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at KBM Resourcing
✨Know Your Itinerary Inside Out
Make sure you thoroughly read and understand the technical itinerary provided by the company. Be prepared to discuss how you would identify suitable products for clients and finalise itineraries, as this shows your attention to detail and understanding of the role.
✨Showcase Your Negotiation Skills
Be ready to talk about your experience in negotiating with suppliers. Think of specific examples where you've successfully negotiated terms or managed to stay under budget. This will demonstrate your ability to handle one of the key responsibilities of the job.
✨Build Relationships, Even in the Interview
During the interview, highlight your ability to build relationships with suppliers and clients. Share anecdotes that illustrate your strong communication skills and how you've maintained excellent service knowledge in previous roles.
✨Organisational Skills are Key
Prepare to discuss how you keep operations organised and up to date. You might want to mention any systems or methods you use to manage group files and ensure timely invoicing, as this is crucial for the role.