At a Glance
- Tasks: Support IT operations and provide first-line support across K Beverage stores.
- Company: Join K Beverage Ltd, a vibrant Starbucks franchise partner.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic role with travel opportunities and a chance to make an impact.
- Why this job: Be the tech hero that keeps our stores running smoothly!
- Qualifications: Experience in IT support and a knack for problem-solving.
The predicted salary is between 30000 - 35000 £ per year.
IT Co-ordinator
Job Title
IT Co-ordinator
Reporting To
Operations Manager
Location
K Beverage Head Office / Field Based
Business
- K Beverage Ltd – Starbucks Franchise Partner
- Role Purpose
To support the day-to-day IT operations across the K Beverage Starbucks store estate and Head Office, ensuring all systems, equipment, and technology are fully operational to support business performance.
Key Responsibilities
- Provide first-line IT support to stores and Head Office teams.
- Manage IT helpdesk queries and ensure timely resolution of issues.
- Support EPOS, tills, payment systems, Wi‑Fi, printers, and store technology.
- Coordinate hardware set‑up for new stores, refurbishments, and replacements.
- Liaise with third‑party IT providers, engineers, and suppliers.
- Maintain IT asset registers, user accounts, and equipment records.
- Support onboarding/offboarding for new starters and leavers with system access.
- Ensure stores are escalated quickly where IT issues impact trade.
- Assist with system upgrades, software rollouts, and technology projects.
- Promote IT security and data protection best practice across the business.
- New store IT order Support.
- Make decisions to co‑ordinate as per the business needs.
Skills & Experience
- Previous experience in an IT support or co‑ordinator role.
- Good knowledge of Microsoft Office, Windows systems, and basic networks.
- Strong problem‑solving and organisational skills.
- Excellent communication skills with non‑technical users.
- Retail or hospitality systems experience desirable.
- Personal Attributes
- Proactive and service‑focused.
- Calm under pressure.
- Strong attention to detail.
- Able to prioritise urgent issues.
- Professional and approachable manner.
- Additional Requirements
- Travel to stores as required.
- Full UK driving licence preferred.
- Flexibility to support occasional out‑of‑hours system changes if needed.
- #J-18808-Ljbffr
It Co-Ordinator employer: KBeverage
Starbucks is an exceptional employer that prioritises employee growth and development, offering comprehensive training programmes and career advancement opportunities. With a strong commitment to fostering an inclusive and supportive work culture, team members are encouraged to thrive while delivering outstanding customer experiences in a vibrant environment. Working at Starbucks in the UK not only provides competitive benefits but also the chance to be part of a globally recognised brand that values its partners.
StudySmarter Expert Advice🤫
We think this is how you could land It Co-Ordinator
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what KBeverage values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges KBeverage might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at KBeverage!
✨Direct Apply to KBeverage
Let's not forget to apply directly through the KBeverage website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace It Co-Ordinator
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at KBeverage.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at KBeverage. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at KBeverage
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
