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- Tasks: Manage client accounts and ensure smooth delivery operations in IT staffing.
- Company: Join a dynamic global staffing team based in London.
- Benefits: Enjoy competitive salary, performance incentives, and professional growth opportunities.
- Why this job: Be part of a fast-paced environment with top-tier clients and technologies.
- Qualifications: 5+ years in IT staffing account management is essential.
- Other info: Must be based in London and available for onsite work 5 days a week.
The predicted salary is between 43200 - 72000 £ per year.
Location: London, United Kingdom
Work Type: Full-Time | 5 Days Onsite
Experience: Minimum 5+ Years in IT Staffing Account Management
Visa Requirement: Must be based in London with a valid UK work permit
Note: Candidates without IT staffing account management experience will not be considered.
About the Role: We are hiring a Client-facing Account Manager with a strong background in IT staffing and proven experience in end-to-end account management and delivery ownership. This is a critical role for managing existing clients, ensuring smooth delivery operations, and driving client satisfaction. The candidate must be currently based in London and available to work onsite 5 days a week at client or company locations.
Key Responsibilities:
- Serve as the primary point of contact for client accounts, building trusted and long-term relationships
- Manage the complete account lifecycle – from onboarding and engagement to retention and growth
- Coordinate with internal recruitment and delivery teams to fulfill client requirements effectively and on time
- Own and manage delivery operations: tracking open positions, submissions, interviews, feedback, and closures
- Ensure high levels of client satisfaction through consistent communication, issue resolution, and proactive service
- Identify opportunities for account expansion and upselling additional staffing solutions
- Provide regular reporting and updates to leadership on account status, challenges, and achievements
Required Skills & Experience:
- Minimum 5+ years of experience in IT staffing account management – mandatory
- Proven expertise in managing clients in the UK or international IT services space
- Strong understanding of delivery processes, SLAs, and recruitment operations
- Excellent interpersonal, communication, and relationship-building skills
- Ability to handle multiple accounts and work in a fast-paced environment
- Must be currently based in London with valid right to work in the UK
- Comfortable with 5 days onsite work setup
What We Offer:
- Competitive salary package
- Performance-based incentives
- Opportunity to work with a growing, global staffing team
- Professional development and growth opportunities
- Exposure to top-tier clients and technologies
Contact Detail:
KBC Technologies Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – IT Staffing
✨Tip Number 1
Network within the IT staffing industry in London. Attend local meetups, conferences, or workshops to connect with professionals who might have insights or leads on job openings. Building relationships can often lead to referrals.
✨Tip Number 2
Research StudySmarter and our approach to IT staffing. Understanding our company culture and values will help you tailor your conversations during interviews, showing that you're genuinely interested in being part of our team.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your ability to manage client accounts effectively. Highlight instances where you've successfully resolved issues or expanded accounts to showcase your skills.
✨Tip Number 4
Stay updated on the latest trends in IT staffing and recruitment processes. Being knowledgeable about current market demands and technologies will not only impress us but also show your commitment to the role.
We think you need these skills to ace Account Manager – IT Staffing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 5+ years of experience in IT staffing account management. Use specific examples that demonstrate your success in managing client accounts and delivering results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your relevant experience, how you can contribute to client satisfaction, and your ability to manage multiple accounts effectively.
Highlight Relevant Skills: In your application, emphasise your interpersonal and communication skills, as well as your expertise in delivery processes and recruitment operations. These are crucial for the Account Manager role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at KBC Technologies Group
✨Showcase Your IT Staffing Experience
Make sure to highlight your 5+ years of experience in IT staffing account management. Be prepared to discuss specific examples of how you've successfully managed client accounts and delivered results.
✨Demonstrate Relationship-Building Skills
As a Client-facing Account Manager, your ability to build trusted relationships is crucial. Prepare to share stories that illustrate how you've developed long-term partnerships with clients and resolved any issues that arose.
✨Understand Delivery Operations
Familiarise yourself with the delivery processes, SLAs, and recruitment operations relevant to the role. Be ready to discuss how you have coordinated with internal teams to meet client requirements effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle multiple accounts in a fast-paced environment. Think of scenarios where you've identified opportunities for account expansion or upselling solutions.
