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For Companies At a Glance
- Tasks: Manage customer accounts, ensuring timely payments and accurate transaction posting.
- Company: Dynamic company focused on efficient credit control and customer satisfaction.
- Benefits: Competitive salary, company pension, and on-site parking.
- Why this job: Join a vital role in financial operations and enhance your skills in credit management.
- Qualifications: Experience in credit control, strong attention to detail, and proficiency in accounting systems.
- Other info: Full-time position with opportunities for professional growth.
The predicted salary is between 25000 - 30000 £ per year.
To manage customer accounts efficiently, ensuring timely receipt of payments, accurate posting and reconciliation of transactions, and proactive credit control across domestic, export, euro, parking, and proforma customers.
Key Responsibilities
- Post and allocate customer payments daily, including Proforma on Account (POA) payments, ensuring accurate reconciliation to support daily financial controls.
- Post late Friday payments up to close of business to allow timely statement production.
- Match Proforma payments to subsequent invoices once issued.
- Identify and log Sage posting errors for correction, ensuring data integrity.
- Produce and issue weekly customer statements across all customer categories.
- Review and manage over 200 customer accounts, monitoring overdue invoices and breaches of credit limits.
- Conduct full account reviews at least fortnightly to identify discrepancies, posting issues, or credit exposure.
- Issue high-volume payment chasers (typically 50–100 per review cycle) to ensure cash collection.
- Review customer credit applications using CreditSafe and determine appropriate payment terms and credit limits.
- Monitor customers trading on proforma terms to ensure payment is received prior to job commencement.
- Proactively target and manage high-risk or historically problematic accounts, maintaining progress records.
- Place customer accounts on hold where necessary to tactically secure payment.
- Act as the primary point of contact for customer invoice and payment queries.
- Work collaboratively with internal teams to resolve disputes preventing payment.
- Ensure timely resolution of issues that could delay cash collection.
- Escalate accounts to debt collection services where required.
- Raise legal correspondence (Thomas Higgins letters) in line with company procedures.
- Monitor and chase payments from subcontractors.
Key Skills & Attributes
- Strong experience in credit control and accounts receivable.
- Confident handling high-volume customer accounts.
- Excellent attention to detail and organisational skills.
- Firm but professional communication style when chasing payments.
- Ability to manage risk and make sound credit decisions.
- Proficient with accounting systems (Sage experience preferred).
- Comfortable working independently and prioritising workload.
Job Type: Full-time
Pay: £25,000.00-£30,000.00 per year
Benefits: Company pension, On-site parking
Work Location: In person
Credit Controller in Felixstowe employer: KBC Logistics
Contact Detail:
KBC Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Felixstowe
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and credit control sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle high-volume accounts or tricky customer queries, and be ready to share your experiences.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills in credit control and accounts receivable.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
We think you need these skills to ace Credit Controller in Felixstowe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and accounts receivable. We want to see how you've managed customer accounts and handled high-volume transactions, so don’t hold back on those details!
Showcase Your Skills: In your cover letter, emphasise your attention to detail and organisational skills. We’re looking for someone who can juggle multiple accounts while keeping everything in check, so let us know how you do that!
Be Professional Yet Personable: When writing your application, strike a balance between professionalism and a friendly tone. We appreciate a firm but professional communication style, especially when it comes to chasing payments, so let that shine through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at KBC Logistics
✨Know Your Numbers
Brush up on your knowledge of accounts receivable and credit control metrics. Be ready to discuss how you've managed customer accounts in the past, including any specific figures or improvements you've achieved. This shows you understand the financial side of the role.
✨Demonstrate Attention to Detail
Prepare examples that highlight your attention to detail, especially when it comes to posting and reconciling transactions. You might want to mention a time when your meticulousness helped avoid a potential issue or error.
✨Showcase Your Communication Skills
Since you'll be liaising with customers and internal teams, practice articulating how you handle payment queries and disputes. Think of a situation where your firm but professional communication style led to a successful resolution.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle high-risk accounts or overdue invoices. Prepare by thinking through your strategies for managing these situations, and be ready to explain your thought process clearly.
