Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as an ATM Field Service Engineer, fixing and maintaining ATMs across Inverness.
- Company: Be part of a leading UK ATM operator with a strong reputation in the industry.
- Benefits: Enjoy a competitive salary, 28 days holiday, vehicle, uniform, and wellness programmes.
- Why this job: Gain hands-on experience, develop technical skills, and enjoy a supportive work culture.
- Qualifications: Knowledge of ATM types is essential; electro-mechanical repair experience is a plus.
- Other info: Full training provided; must have a UK passport and driving licence.
The predicted salary is between 30000 - 36000 £ per year.
Currently arranging interviews for a leading UK ATM operator requiring an ATM Field Service Engineer located in Inverness, Scotland. This is a permanent position with working hours from Tuesday to Saturday, 0900hrs to 1700hrs. The salary is £32,578 plus 28 days holiday, vehicle, uniform, tool kit, life insurance scheme, employee wellness programme, and pension.
Reporting to the Regional Engineering Manager, the role involves supporting an ATM estate by proactively fault-finding and repairing a range of ATM issues to ensure maximum uptime and transactional capability. Full training is provided.
Responsibilities:
- Fault find and repair ATM issues using strong technical and problem-solving skills.
- Attend customer sites, presenting a positive attitude and applying attention to detail in your work.
- Collaborate with customers to identify and resolve technical issues in a timely manner, providing excellent customer service.
- Perform reactive and preventative maintenance on a wide variety of ATM makes and models including NCR, Wincor, and Triton.
- Accurately document all service transactions and keep detailed records of any repairs or replacements performed.
- Keep up to date with the latest product knowledge and industry trends through ongoing training and professional development.
- Conduct quality control checks to ensure that all repairs and replacements meet company standards.
Requirements:
- Good knowledge of a range of ATM types, particularly Triton, Diebold, Wincor, and NCR machines, technical specifications, and configurations is essential.
- Electro-mechanical repair experience of large, cash-carrying transactional/dispensing objects would be considered; cross-training is provided.
- Ability to work independently.
- UK passport is essential.
- UK driving licence is essential.
Locations
ATM Field Service Engineer employer: KBA IT Recruitment Limited
Contact Detail:
KBA IT Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ATM Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific ATM models mentioned in the job description, such as Triton, Diebold, Wincor, and NCR. Understanding their technical specifications and common issues will give you an edge during interviews.
✨Tip Number 2
Highlight any previous experience you have with electro-mechanical repairs, especially if it involves cash handling machines. Be ready to discuss specific examples of your problem-solving skills in this area.
✨Tip Number 3
Prepare to demonstrate your customer service skills, as the role requires collaboration with clients. Think of instances where you've successfully resolved technical issues while maintaining a positive attitude.
✨Tip Number 4
Stay updated on industry trends and advancements in ATM technology. Showing that you're proactive about your professional development can impress interviewers and demonstrate your commitment to the role.
We think you need these skills to ace ATM Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with ATM machines, particularly Triton, Diebold, Wincor, and NCR. Emphasise any technical skills and problem-solving abilities that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your experience in fault-finding and repairing ATMs, and how you can contribute to maintaining maximum uptime and excellent customer service.
Highlight Relevant Qualifications: If you have any certifications or training related to electro-mechanical repairs or specific ATM models, be sure to include these in your application. This will demonstrate your commitment to professional development.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at KBA IT Recruitment Limited
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of various ATM types, especially Triton, Diebold, Wincor, and NCR machines. Be prepared to discuss specific technical specifications and configurations during the interview to demonstrate your expertise.
✨Emphasise Problem-Solving Skills
Since the role involves fault-finding and repairs, highlight your problem-solving abilities. Share examples from your past experiences where you successfully diagnosed and resolved technical issues, showcasing your analytical thinking.
✨Demonstrate Customer Service Orientation
As you'll be attending customer sites, it's crucial to present a positive attitude and excellent customer service skills. Prepare to discuss how you've effectively collaborated with customers in the past to resolve issues and ensure satisfaction.
✨Stay Updated on Industry Trends
Show your commitment to professional development by discussing how you keep up with the latest product knowledge and industry trends. Mention any relevant training or certifications you've pursued to enhance your skills in the ATM field.
