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- Tasks: Lead operations in a fast-growing global manufacturing and e-commerce business.
- Company: K&B Panels, a dynamic company expanding into international markets.
- Benefits: Competitive salary, direct influence on operations, and ownership of your role.
- Other info: Opportunity to grow with the company as it expands across the UK, US, and Europe.
- Why this job: Join a scaling business and make a real impact on its growth journey.
- Qualifications: Experience in warehouse management and logistics; strong leadership skills.
The predicted salary is between 50000 - 60000 £ per year.
K&B Panels is a fast-growing global manufacturing and e-commerce business selling decorative wall panels across Amazon, Shopify, B&Q, Walmart and Robert Dyas. We manufacture in Turkey, fulfil from our Liverpool warehouse, and we are actively launching into the US market right now.
We are looking for our Head of Operations — the person who owns everything that keeps this business moving. This is a senior, hands-on leadership role at the heart of a scaling global operation. You'll be the CEO's right hand on the ground — managing our Liverpool warehouse, leading a small pick and pack team, and taking full ownership of the supply chain, inventory, customs, returns and fulfilment across both the UK and US markets.
What the role looks like:
- Day-to-day management of our Liverpool warehouse and fulfilment operation
- Leading and overseeing a team of two pick and pack operatives
- Full inventory management — forecasting, ordering and ensuring stock levels never fall short
- Managing inbound shipments from our Turkey manufacturing team, including customs clearance for UK and US imports
- Owning courier relationships — resolving damages, disputes and service failures
- Managing customer returns end to end — processing, logging and ensuring refunds are handled accurately and promptly
- Liaising with freight forwarders, 3PLs and logistics partners across the UK and US
- Keeping the operation tight, efficient and ready to scale
What we’re looking for:
- Proven experience in warehouse management, logistics or supply chain operations
- Someone who takes ownership — problems get solved, not reported
- Strong understanding of inventory management and stock forecasting
- Experience dealing with customs, freight or international shipping — desirable but not essential, we’ll support you
- Natural leader — comfortable managing people and holding standards
- Highly organised with strong attention to detail
- Calm under pressure and able to make good decisions quickly
- Ambitious — you want to build something, not just maintain it
What you’ll get:
- True ownership of the operations function in a fast-growing global business
- A direct line to the founders and real influence over how the operation is built
- The opportunity to grow a team and a function as the business scales across the UK, US and Europe
- A front-row seat to an active international expansion — not something on a roadmap, something happening right now
- Competitive salary DOE
- The kind of responsibility most people wait years to be given
To apply, send your CV and a short note on why this role is for you to jake@kbpanels.com. Applications without a covering note will not be considered.
Head of Operations in Liverpool employer: K&B Panels
Contact Detail:
K&B Panels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their supply chain and logistics challenges, especially since they’re expanding into the US market. Show them you’re not just another candidate; you’re the one who can help them scale!
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss how you’ve tackled challenges in warehouse management or logistics before. They want someone who takes ownership and gets things done, so come armed with examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, include that short note about why you’re the perfect fit for the Head of Operations role – it’ll make you stand out!
We think you need these skills to ace Head of Operations in Liverpool
Some tips for your application 🫡
Craft a Compelling Cover Note: When you apply, make sure to include a short note explaining why this role is perfect for you. This is your chance to show us your passion and how your experience aligns with what we're looking for!
Tailor Your CV: Don’t just send the same CV to everyone! Tailor it to highlight your relevant experience in warehouse management, logistics, or supply chain operations. We want to see how you can take ownership and solve problems.
Show Off Your Leadership Skills: Since this is a senior role, make sure to showcase your leadership experience. Tell us about times you've managed teams or projects successfully. We’re looking for someone who can lead and inspire!
Apply Through Our Website: While you can email your application, we encourage you to apply through our website if possible. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at K&B Panels
✨Know the Company Inside Out
Before your interview, make sure you research K&B Panels thoroughly. Understand their products, their market presence, and their recent expansion into the US. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Demonstrate Your Leadership Skills
As a Head of Operations, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or improved processes. Be ready to discuss how you handle challenges and motivate your team under pressure.
✨Be Ready to Talk Numbers
Since this role involves inventory management and forecasting, brush up on relevant metrics and KPIs. Be prepared to discuss how you've used data to make decisions in previous roles, and think about how you would apply that knowledge at K&B Panels.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their plans for scaling operations in the US and Europe, or ask how they measure success in the operations department. This shows you're not just interested in the role, but also in the company's future.