The Business Support Officer will provide high-level, multifaceted business support to KB Education. The post holder will provide dedicated PA support to the Director and operational efficiency for The Phoenix School advisory board, while overseeing site logistics, trips, and compliance monitoring. Working within a sensitive educational environment, the successful candidate will maintain health and safety standards, and coordinate communication channels—including social media—to ensure the seamless and effective running of KB Education across both The Phoenix School and Phoenix Alternative Provision.
The post holder will undertake a range of functions, including but not limited to:
- PA to the Director: Support the Director with calendar management, scheduling, and meeting agendas.
- Advisory Board Support: Support the operational efficiency of the advisory board for The Phoenix school, including collating information and minute taking.
- Data Management: Support the collection, collation, and analysis of information relevant to the service, ensuring all systems are updated accurately.
- Communication: Respond to and resolve enquiries via telephone, email, post, or face-to-face in a professional and customer-focused manner.
- Operational Support: Assist with the allocation and distribution of work across the team and undertake administrative duties appropriate to the grade.
- Trips & Logistics: Manage the booking of trips, arrange payments, and collate necessary consents.
- Flexibility: Demonstrate the ability to respond to changes in service needs at short notice, which may include working from different locations as required.
- Site Support: Oversee the site maintenance and logistics, ensuring the operational efficiency of the premises.
- Compliance & Safety: Ensure strict adherence to all company policies and procedures. Proactively monitor and meet all health and safety deadlines, maintaining rigorous records to ensure full compliance with organisational and legal standards.
- Social Media: Manage and update the company social media channels to promote the school's activities and achievements.
Our Values
- Child-focused: We place the unique needs of the whole child at the heart of everything we do.
- Achievement-driven: We are committed to achieving genuine social and educational equity
- Collaborative: We work in partnership with schools, families, and professionals to achieve the best outcomes.
- Kind & Empowering: We lead with care and compassion, nurturing the diverse needs of the children we support.
- Experienced & Independent: We are pioneers in our field, providing expert education and assessment pathways.
£46,148 - £52,809 Per annum pro rata. 4.5% in addition to salary for Tactical on call
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