At a Glance
- Tasks: Manage customer enquiries, bookings, and office administration in a fast-paced environment.
- Company: Join Season Car Rental, a growing business focused on exceptional service.
- Benefits: Shape compliance frameworks and enjoy a supportive, collaborative workplace.
- Other info: Great opportunity for career growth in the automotive industry.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in administration or customer service with strong communication skills.
The predicted salary is between 24000 - 28000 £ per year.
Season Car Rental is a growing car rental and automotive services business focused on delivering reliable vehicle solutions and exceptional customer service. We are looking for an experienced and commercially driven General Manager to lead the day-to-day operations of the business, oversee fleet and sales performance, and support the continued growth of the company.
About You
We are seeking a highly organized and customer-oriented individual with strong administrative and communication skills. The ideal candidate will be comfortable handling customer enquiries, bookings, documentation, and general office administration while also supporting sales activities and operational coordination. You should be proactive, detail-oriented, commercially aware, and capable of working in a fast-paced environment.
Responsibilities
- Handle customer enquiries via phone, email, and walk-ins professionally and efficiently
- Support vehicle booking processes, rental agreements, and customer documentation
- Coordinate vehicle handovers, returns, and scheduling activities
- Assist with invoicing, payment tracking, and general administrative tasks
- Maintain accurate customer, vehicle, and operational records
- Support sales activities and customer follow-ups to maximize bookings and revenue
- Coordinate with suppliers, garages, insurance providers, and operational teams when required
- Assist with vehicle compliance documentation, renewals, and operational paperwork
- Monitor and respond to customer queries and complaints in a professional manner
- Support social media, marketing, and promotional activities when needed
- Ensure excellent customer service standards are maintained at all times
- Assist management with reporting, operational coordination, and day-to-day office support
- Handle general office administration and support overall business operations
What We’re Looking For
- Previous experience in administration, customer service, sales support, or car rental operations
- Strong communication and interpersonal skills
- Good organizational and multitasking abilities
- Strong attention to detail and problem-solving skills
- Ability to work independently and manage priorities effectively
- Customer-focused with a professional and positive attitude
- Comfortable working in a fast-paced and growing business environment
- Good computer skills including Microsoft Office and email management
- Experience handling bookings, scheduling, or operational coordination is an advantage
- Sales-oriented mindset with the ability to support business growth initiatives
- Full UK driving license preferred
Preferred Experience
- Experience in the automotive, car rental, hospitality, or customer service industry
- Exposure to sales coordination or customer account management
- Experience handling operational or office administration tasks
- Understanding of vehicle rental processes and customer handling
Benefits
The opportunity to set up and shape the compliance framework for a growing business. A supportive and collaborative environment where your success is celebrated.
Administrative Assistant in London employer: Kayana | Ordering & Payment Solutions
Season Car Rental is an excellent employer that offers a supportive and collaborative work environment, where your contributions are valued and celebrated. As an Administrative Assistant, you will have the opportunity to shape the compliance framework of a growing business while enjoying benefits such as professional development and a focus on customer service excellence. Located in a dynamic industry, this role provides a chance for meaningful engagement and career growth in a fast-paced setting.
Contact Details:
Kayana | Ordering & Payment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Administrative Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills in administration and customer service. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to administrative tasks and customer service scenarios. We recommend doing mock interviews with a friend to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Season Car Rental. Don’t miss out on this opportunity!
We think you need these skills to ace Administrative Assistant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your administrative and customer service experience, as well as any relevant achievements in previous roles.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Administrative Assistant role. Share specific examples of how you've handled customer enquiries or supported sales activities in the past.
Show Off Your Organisational Skills:In your application, demonstrate your ability to multitask and stay organised. Mention any tools or methods you use to keep track of tasks and deadlines, especially in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Kayana | Ordering & Payment Solutions
✨Know the Company Inside Out
Before your interview, take some time to research Season Car Rental. Understand their services, values, and what sets them apart in the car rental industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since the role is heavily focused on customer interaction, prepare examples from your past experiences where you handled customer enquiries or resolved complaints effectively. Highlight your communication skills and how you maintain a positive attitude even in challenging situations.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. You might want to share specific tools or methods you use to stay organised, especially when coordinating bookings and documentation. This will show that you can thrive in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities within Season Car Rental. This not only shows your interest but also helps you determine if the company is the right fit for you.
