Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install and maintain cutting-edge field service equipment across London.
- Company: Kayana HQ, a tech-driven company enhancing customer experiences.
- Benefits: Competitive salary, paid time off, professional development, and a company car.
- Why this job: Join a dynamic team and grow into leadership roles while making a real impact.
- Qualifications: Experience in engineering and strong problem-solving skills required.
- Other info: Exciting opportunities for travel and career advancement in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
About Kayana
Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. As a disruptive force in the industry, we provide everything from essential point-of-sale systems to advanced solutions like self-service kiosks, enabling brands to scale and succeed.
Our mission is simple: to help businesses thrive through innovative technology. With operations across the USA, UK, Europe, Australia, and the Middle East, Kayana is proud to foster an inclusive and dynamic culture. Every employee is supported with a personalized development plan, offering clear and achievable career paths for long-term growth.
About You
We are seeking a motivated and results-driven Field Engineer to join our London team. In this role, you will be responsible for delivering high-quality on-site technical support, installations, and maintenance services, ensuring systems operate efficiently and meet client requirements.
You will be the primary point of contact on-site, working directly with customers to diagnose issues, implement solutions, and provide clear technical guidance. Your ability to work independently in the field, troubleshoot effectively, and maintain strong client relationships will play a key role in delivering excellent service and strengthening Kayana’s presence across the London market
Key Responsibilities:
– Install, maintain, and repair field service equipment at customer sites
– Have experience with wall mounting. Experience within the industry would be advantageous.
– Conduct regular inspections and preventive maintenance on equipment
– Collaborate with customers to understand their needs and provide technical support
– Train customers on the proper use and maintenance of equipment
– Document service activities, including repairs, parts used, and customer interactions
– Stay up to date with industry trends and advancements in field service technology
What We’re Looking For:
– Experience in Engineering or a related field
– Proven experience as a Field Service Engineer or similar role
– Excellent problem-solving skills and attention to detail
– Effective communication skills to interact with customers and team members
– Ability to work independently and prioritize tasks in a fast-paced environment
– Willingness to travel to customer sites as needed, regular travel and some overnight stays required
Benefits:
– Competitive salary based on experience and qualifications
– Paid time off and holidays
– Professional development opportunities for career growth
We would like to hear from you if you are a skilled Field Service Engineer looking for an exciting opportunity to work with cutting-edge technology and provide exceptional customer service.
Please apply now to join our dynamic team!
Why Join Us?
At Kayana, you’ll be part of a fast-growing global company where your contributions will make a direct impact. We offer:
Competitive base salary with uncapped earning potential through commission.
A clear path for career growth and development.
The opportunity to work with innovative technology that is reshaping the payments industry.
A supportive and collaborative environment where your success is celebrated.
Field Engineer employer: Kayana | Ordering & Payment Solutions
Contact Detail:
Kayana | Ordering & Payment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings at companies like Kayana.
✨Tip Number 2
Show off your skills! If you’ve got experience with installations or repairs, consider creating a portfolio or a video showcasing your work. This can really set you apart when you’re chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Kayana, and express your interest. A friendly email can go a long way in making a memorable impression.
✨Tip Number 4
Stay updated on industry trends! Follow relevant blogs, join forums, and keep an eye on new technologies in field service. This knowledge will not only help you in interviews but also show that you’re genuinely passionate about the field.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in engineering and field service. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your problem-solving abilities and any customer service experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and our mission at Kayana. Tell us why you’re keen to learn and grow with us, and how you can contribute to enhancing customer experiences.
Show Off Your Communication Skills: Effective communication is key in this role. In your application, give examples of how you've successfully interacted with customers or team members in the past. We love seeing candidates who can clearly convey technical information!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our dynamic team!
How to prepare for a job interview at Kayana | Ordering & Payment Solutions
✨Know Your Stuff
Make sure you brush up on your engineering knowledge and any relevant experience you have. Be ready to discuss specific projects you've worked on, especially those involving installations or repairs. This will show that you're not just a good talker but also have the skills to back it up.
✨Customer Service Focus
Since Kayana values exceptional customer service, think of examples where you've gone above and beyond for a client. Prepare to explain how you would handle tricky situations with customers, as this will demonstrate your problem-solving skills and ability to communicate effectively.
✨Show Your Willingness to Learn
Kayana is looking for someone keen to learn new skills and grow within the company. Be prepared to discuss how you stay updated with industry trends and advancements in technology. Mention any courses or training you've undertaken recently to show your commitment to professional development.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company. Inquire about the team dynamics, opportunities for advancement, or how they measure success in the field service department. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
