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- Tasks: Deliver top-notch technical support and maintain cutting-edge equipment for clients.
- Company: Join Kayana, a fast-growing tech company empowering businesses with innovative solutions.
- Benefits: Enjoy competitive salary, paid time off, and professional development opportunities.
- Other info: Exciting career growth potential with regular travel and hands-on experience.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Experience in engineering and a passion for customer service required.
The predicted salary is between 36000 - 60000 £ per year.
Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. Our mission is simple: to help businesses thrive through innovative technology. Every employee is supported with a personalized development plan, offering clear and achievable career paths for long-term growth.
We are seeking a motivated and results-driven Field Engineer to join our London team. In this role, you will be responsible for delivering high-quality on-site technical support, installations, and maintenance services, ensuring systems operate efficiently and meet client requirements. Your ability to work independently in the field, troubleshoot effectively, and maintain strong client relationships will play a key role in delivering excellent service and strengthening Kayana’s presence across the London market.
- Install, maintain, and repair field service equipment at customer sites
- Conduct regular inspections and preventive maintenance on equipment
- Collaborate with customers to understand their needs and provide technical support
- Train customers on the proper use and maintenance of equipment
- Document service activities, including repairs, parts used, and customer interactions
- Stay up to date with industry trends and advancements in field service technology
Experience in Engineering or a related field is required, along with proven experience as a Field Service Engineer or similar role. Willingness to travel to customer sites as needed, with regular travel and some overnight stays required.
We would like to hear from you if you are a skilled Field Service Engineer looking for an exciting opportunity to work with cutting-edge technology and provide exceptional customer service. Competitive base salary with uncapped earning potential through commission and a clear path for career growth and development.
Service Engineer (Networking) in City of London employer: Kayana | Ordering & Payment Solutions
Contact Detail:
Kayana | Ordering & Payment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer (Networking) in City of London
✨Tip Number 1
Network like a pro! Attend industry events, meetups, or even online webinars related to field service engineering. The more people you connect with, the better your chances of landing that dream job at Kayana.
✨Tip Number 2
Show off your skills! If you have a portfolio or case studies from previous projects, bring them along to interviews. Demonstrating your hands-on experience can really set you apart from other candidates.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Kayana and express your interest in working with them. A friendly email or LinkedIn message can go a long way!
✨Tip Number 4
Prepare for the interview by researching Kayana’s products and services. Understanding their technology will not only impress your interviewers but also show that you’re genuinely interested in helping their clients thrive.
We think you need these skills to ace Service Engineer (Networking) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Engineer role. Highlight any relevant technical support or engineering experience, and don’t forget to mention your ability to work independently and troubleshoot effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about technology and how you can contribute to Kayana’s mission. Be sure to mention your experience with customer interactions and any specific achievements in your previous roles.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love candidates who can think on their feet and provide solutions, so share any stories that demonstrate your troubleshooting abilities and client relationship management.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Kayana | Ordering & Payment Solutions
✨Know Your Tech
Make sure you brush up on the latest networking technologies and field service equipment. Familiarise yourself with common troubleshooting techniques and be ready to discuss how you've applied them in past roles.
✨Showcase Your Customer Skills
Since this role involves a lot of client interaction, prepare examples that highlight your ability to build strong relationships. Think about times when you’ve gone above and beyond to meet a customer’s needs.
✨Demonstrate Independence
As a Field Engineer, you'll often work alone. Be prepared to share experiences where you successfully managed projects or solved problems independently, showcasing your initiative and self-motivation.
✨Ask Insightful Questions
Prepare thoughtful questions about Kayana's technology and their approach to customer service. This shows your genuine interest in the company and helps you understand how you can contribute to their mission.