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- Tasks: Deliver on-site technical support and maintain cutting-edge equipment for clients.
- Company: Join Kayana, a fast-growing tech company empowering businesses with innovative solutions.
- Benefits: Enjoy competitive salary, paid time off, and professional development opportunities.
- Other info: Exciting career growth potential with regular travel and hands-on experience.
- Why this job: Be part of a disruptive force in the industry and make a real impact.
- Qualifications: Experience in Engineering or related field; proven track record as a Field Service Engineer.
The predicted salary is between 36000 - 60000 £ per year.
Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space. Our mission is simple: to help businesses thrive through innovative technology. Every employee is supported with a personalized development plan, offering clear and achievable career paths for long-term growth.
We are seeking a motivated and results-driven Field Engineer to join our London team. In this role, you will be responsible for delivering high-quality on-site technical support, installations, and maintenance services, ensuring systems operate efficiently and meet client requirements. Your ability to work independently in the field, troubleshoot effectively, and maintain strong client relationships will play a key role in delivering excellent service and strengthening Kayana’s presence across the London market.
- Install, maintain, and repair field service equipment at customer sites
- Conduct regular inspections and preventive maintenance on equipment
- Collaborate with customers to understand their needs and provide technical support
- Train customers on the proper use and maintenance of equipment
- Document service activities, including repairs, parts used, and customer interactions
- Stay up to date with industry trends and advancements in field service technology
Experience in Engineering or a related field is required, along with proven experience as a Field Service Engineer or similar role. Willingness to travel to customer sites as needed, with regular travel and some overnight stays required.
We would like to hear from you if you are a skilled Field Service Engineer looking for an exciting opportunity to work with cutting-edge technology and provide exceptional customer service. Competitive base salary with uncapped earning potential through commission. A clear path for career growth and development.
Field Training Engineer in City of London employer: Kayana | Ordering & Payment Solutions
Contact Detail:
Kayana | Ordering & Payment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Training Engineer in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Training Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Kayana and understanding their mission. Be ready to discuss how your skills align with their goals of empowering businesses through technology. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your troubleshooting skills! Since the role involves on-site technical support, brush up on common issues you might face and how to resolve them. Being able to demonstrate your problem-solving abilities can really set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Kayana and ready to contribute to their innovative approach in the field.
We think you need these skills to ace Field Training Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Training Engineer role. Highlight any relevant engineering experience and customer service skills, as these are key to what we’re looking for at Kayana.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technology and how your background makes you a great fit for our team. Don’t forget to mention your willingness to travel and work independently!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully troubleshot issues in the past. We love candidates who can think on their feet and provide excellent service to clients, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Kayana | Ordering & Payment Solutions
✨Know Your Tech
Make sure you brush up on the latest field service technologies and solutions that Kayana offers. Being able to discuss specific products, like point-of-sale systems or self-service kiosks, will show your genuine interest and understanding of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully troubleshot issues or provided exceptional technical support. This will demonstrate your ability to think on your feet and handle challenges effectively in the field.
✨Emphasise Customer Relationships
Since maintaining strong client relationships is key, be ready to talk about how you've built rapport with customers in previous roles. Share stories that highlight your communication skills and your commitment to customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about Kayana's mission and future projects. This not only shows your enthusiasm for the company but also helps you gauge if their values align with yours, making it a win-win for both sides.