Visual Merchandising Manager (UK/EU)

Fueled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination' in Arabic, KAYALI provides a modern fragrance experience inspired by Mona's rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love. Mona collaborates with some of the world's most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long‑lasting, and cruelty‑free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi‑faceted jeweled bottles.

Our Mission
To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world.

Summary
The Visual Merchandising Manager for UK/EU will proactively monitor and manage the execution of deliverables through all project phases and across internal and external teams regionally, mitigating roadblocks to ensure successful delivery. Deliver best‑in‑class brand execution and strategy for Kayali. With an operational background and design skills, the VM Manager will support on launch, always‑on and permanent rollouts.

Essential Duties and Responsibilities

• Support in delivering Kayali VM strategy to maximize brand awareness and visibility within the markets across all customer & community facing executions.
• The Visual Merchandising Manager uses broad expertise and unique knowledge to develop and lead the most complex projects, from scoping, to implementation and deployment where needed.
• Support in the creative conception, implementation and execution of all VM assets for new launches including but not limited to gondola updates, promotional sites, retailer windows, podiums, pop-ups, event space design, lightboxes and in‑store screen content for all doors in a timely manner working closely with the Global teams to ensure consistent launch messaging across the estate.
• Apply a strong creative eye to select, adapt, and re‑size assets for multiple formats and executions.
• Produce fast and accurate re‑sizing or revisions of existing concepts, including gondola artwork, animation artwork, presentations etc.
• Collaborate with Global Marketing, Design and Creative teams, and other stakeholders across the business to ensure cohesive brand execution.
• Responsible for facilitating discussion, decision‑making, and conflict resolution with suppliers, retailers and regions for each project.
• Management of UK/EU VM master databases, forecasts, calendars, planograms and file libraries.
• Have technical knowledge of print and production build techniques, and mindfulness of budget restrictions, environmental issues and project lead times.
• Close management of ongoing projects from design to execution.
• Carry out and instruct store visits to ensure a consistently high level of execution across all VM.
• Be aware of our competitor's marketing campaigns, VM updates, new trends in design and digital innovations.
• Budget management.
• Support with VM budgets across projects, including forecasting, allocation, purchase orders, and reconciliations.
• Ensure cost efficiency through vendor negotiations while upholding creative and brand standards.

Requirements

• Proficient and confident in Adobe Creative Suite (especially InDesign & Illustrator or PhotoShop) and Microsoft Office; 3D software skills (SketchUp, 3DS Max, etc.) are a plus.
• Strong project manager, with great time management skills and an ability to handle multiple projects and deliverables in a fast‑paced environment.
• Excellent verbal and written communication skills.
• Demonstrated critical‑thinking, decision‑making and problem‑solving skills.
• Works well independently and within a team environment.
• Advanced understanding of process and project management tools.
• Ability to initiate and manage cross‑functional teams and multi‑disciplinary projects.
• Ability to develop and maintain a detailed project plan, including the ability to organize and track tasks and dependencies across multiple projects.
• Detailed understanding of technical build and production to support across design and delivery functions.
• Ability to assimilate information quickly and understand how it affects the project.
• Ability to proactively identify issues and provide resolution in a timely fashion.
• Ability to identify improvements to processes and procedures over time.
• Adaptable and tolerant of stressful situations.
• Ability to be a calming force to the overall project team, resolve conflicts and lead by example to deliver the project.

Benefits

• Premium Medical/Dental/Vision coverage
• Find Your Magic Days
• Volunteer Day
• Professional Development Days
• Birthday leave
• Employee discounts on Kayali products
• Product gifting
• Egg Freezing Benefits

Kayali is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.