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For Companies At a Glance
- Tasks: Deliver luxury customer service and guide shoppers through fragrance experiences.
- Company: Join KAYALI, a vibrant fragrance brand founded by beauty mogul Mona Kattan.
- Benefits: Enjoy premium health coverage, birthday leave, and employee discounts.
- Why this job: Be part of a passionate team that celebrates the art of scent and self-expression.
- Qualifications: 2 years of retail experience in beauty or luxury, with strong selling skills.
- Other info: Dynamic work environment with opportunities for personal growth and community engagement.
The predicted salary is between 28800 - 43200 £ per year.
Who We Are
Fuelled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination' in Arabic, KAYALI provides a modern fragrance experience inspired by Mona's rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love. Mona collaborates with some of the world's most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long‑lasting, and cruelty‑free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi‑faceted jewelled bottles.
Our Mission
To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world.
Summary
KAYALI is seeking a (Full time) Retail Sales Consultant, you will embody the world of Kayali through elevated customer service, fragrance expertise, and strong sales performance. You will support the Counter Manager in delivering an unforgettable experience for every shopper, using fragrance discovery and Kayali layering techniques to drive engagement and loyalty.
Key Responsibilities
- Customer Experience & Selling
- Deliver a luxury, personalized service to every customer.
- Guide customers through Kayali’s scent families, layering techniques, and brand storytelling.
- Support the counter in achieving daily and monthly sales targets.
- Maintain a strong understanding of product benefits, innovation, and brand DNA.
- Participate in ongoing training to refine selling and fragrance education skills.
- Confidently communicate the Kayali brand message and visual identity.
- Operational Support
- Support stock checks, replenishment, and tester upkeep.
- Maintain merchandising and hygiene standards throughout the counter.
- Assist with operational tasks to always ensure counter readiness.
- Support in-store events, sampling activity, and masterclass moments.
- Drive traffic through proactive customer outreach and traffic‑stopping.
Qualifications
- Minimum 2 years of retail experience within beauty, fragrance, or luxury.
- Strong interpersonal and selling skills with a passion for fragrance.
- Confident, energetic, and comfortable approaching new customers.
- Organized, reliable, and able to work in a fast‑paced retail environment.
- Ability to work weekends, late nights, and peak periods as required.
Benefits
- Premium Medical/Dental/Vision coverage
- Find your Magic Days
- Volunteer Day
- Birthday Leave
- Employee discounts on all Kayali products
- Quarterly product gifting
Kayali is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.
Retail Fragrance Consultant - Selfridges - London employer: KAYALI
Contact Detail:
KAYALI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Fragrance Consultant - Selfridges - London
✨Tip Number 1
Get to know the KAYALI brand inside out! Familiarise yourself with their fragrance families and layering techniques. This way, when you chat with customers, you can share your passion and knowledge, making their experience truly memorable.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to build confidence in approaching new customers. The more comfortable you are, the easier it will be to engage shoppers and drive those sales targets.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with other beauty and fragrance enthusiasts on social media or at events. Building relationships can lead to valuable insights and even job opportunities.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're genuinely interested in joining the KAYALI team. Plus, you’ll get all the latest updates on your application status directly from us.
We think you need these skills to ace Retail Fragrance Consultant - Selfridges - London
Some tips for your application 🫡
Show Your Passion for Fragrance: When you're writing your application, let your love for fragrance shine through! Share any personal experiences or stories that connect you to the world of scents. We want to see that you’re not just applying for a job, but that you genuinely care about the art of fragrance.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. Highlight your retail experience and how it aligns with delivering luxury customer service. We appreciate when candidates take the time to show us they understand what we’re all about!
Be Yourself: We’re looking for confident and energetic individuals, so don’t be afraid to let your personality shine through in your application. Use a friendly tone and express your enthusiasm for joining the KAYALI team. Authenticity goes a long way in making a memorable impression!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly. Plus, it shows you’re proactive and keen to join our community of fragrance lovers!
How to prepare for a job interview at KAYALI
✨Know Your Scents
Before the interview, dive deep into KAYALI's fragrance offerings. Familiarise yourself with their scent families and layering techniques. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past retail experiences where you delivered exceptional customer service. Highlight how you engaged customers and created memorable shopping experiences, as this aligns perfectly with KAYALI's mission of providing luxury, personalised service.
✨Embrace the Brand Story
Understand KAYALI's brand story and its Middle Eastern heritage. Be ready to discuss how you can embody this narrative in your role as a Retail Fragrance Consultant. This will demonstrate your alignment with the brand's values and mission.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. Practice guiding a 'customer' through the fragrance discovery process, showcasing your selling skills and ability to communicate the brand message confidently. This is your chance to shine!
