At a Glance
- Tasks: Deliver luxury customer service and guide shoppers through fragrance experiences.
- Company: Join KAYALI, a vibrant fragrance brand founded by beauty mogul Mona Kattan.
- Benefits: Enjoy premium medical coverage, employee discounts, and special perks like birthday leave.
- Other info: Flexible hours, dynamic environment, and opportunities for personal growth.
- Why this job: Be part of a passionate team that celebrates the art of fragrance and self-expression.
- Qualifications: Retail experience in beauty or luxury, with strong interpersonal skills.
The predicted salary is between 31950 - 39050 £ per year.
Who We Are
Fuelled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan.
Translating to ‘my imagination' in Arabic, KAYALI provides a modern fragrance experience inspired by Mona's rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love.
Mona collaborates with some of the world's most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty-free.
Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi-faceted jewelled bottles.
Our Mission
To make everyone feel like the diamond they are!
To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world.
Summary
KAYALI is seeking a Part-Time Retail Sales Consultant, you will embody the world of Kayali through elevated customer service, fragrance expertise, and strong sales performance.
You will support the Counter Manager in delivering an unforgettable experience for every shopper, using fragrance discovery and Kayali layering techniques to drive engagement and loyalty.
Key Responsibilities
- Customer Experience & Selling
- Deliver a luxury, personalized service to every customer.
- Guide customers through Kayali’s scent families, layering techniques, and brand storytelling.
- Support the counter in achieving daily and monthly sales targets.
- Maintain a strong understanding of product benefits, innovation, and brand DNA.
- Participate in ongoing training to refine selling and fragrance education skills.
- Confidently communicate the Kayali brand message and visual identity.
- Operational Support
- Support stock checks, replenishment, and tester upkeep.
- Maintain merchandising and hygiene standards throughout the counter.
- Assist with operational tasks to always ensure counter readiness.
- Support in-store events, sampling activity, and masterclass moments.
- Drive traffic through proactive customer outreach and traffic-stopping.
Qualifications
- Minimum 2 year of retail experience within beauty, fragrance, or luxury.
- Strong interpersonal and selling skills with a passion for fragrance.
- Confident, energetic, and comfortable approaching new customers.
- Organized, reliable, and able to work in a fast-paced retail environment.
- Ability to work weekends, late nights, and peak periods as required.
Benefits & Perks
- Premium Medical/Dental/Vision coverage
- Find your Magic Days
- Volunteer Day
- Birthday Leave
- Employee discounts on all Kayali products
- Quarterly product gifting
Kayali is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination.
We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status.
If you need reasonable accommodations at any point in the application or interview process, please let us know.
Retail Fragrance Consultant (Part-time) - Selfridges - London employer: KAYALI
KAYALI is an exceptional employer that champions creativity and innovation in the heart of Europe. With a vibrant work culture that encourages collaboration and personal growth, employees benefit from unique opportunities to lead impactful PR campaigns and events that resonate across diverse markets. The company prioritises professional development and offers a dynamic environment where your contributions can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Fragrance Consultant (Part-time) - Selfridges - London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including KAYALI, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Fragrance Consultant (Part-time) - Selfridges - London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like KAYALI that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at KAYALI will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about KAYALI and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at KAYALI
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at KAYALI, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at KAYALI!
