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For Companies At a Glance
- Tasks: Deliver luxury customer service and guide shoppers through KAYALI's unique fragrance experiences.
- Company: Join KAYALI, a modern fragrance brand founded by beauty mogul Mona Kattan.
- Benefits: Competitive pay, training opportunities, and a chance to work with luxurious products.
- Why this job: Be part of a vibrant team that shares the art of scent and enhances customer experiences.
- Qualifications: 2 years of retail experience in beauty or luxury, with strong interpersonal skills.
- Other info: Dynamic retail environment with opportunities for growth and creativity.
The predicted salary is between 24000 - 36000 £ per year.
Who We Are
Fuelled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to 'my imagination' in Arabic, KAYALI provides a modern fragrance experience inspired by Mona's rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love. Mona collaborates with some of the world's most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty-free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi-faceted jewelled bottles.
Our Mission
To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world.
Summary
KAYALI is seeking a (Full time) Retail Sales Consultant, you will embody the world of Kayali through elevated customer service, fragrance expertise, and strong sales performance. You will support the Counter Manager in delivering an unforgettable experience for every shopper, using fragrance discovery and Kayali layering techniques to drive engagement and loyalty.
Key Responsibilities
- Deliver a luxury, personalized service to every customer.
- Guide customers through Kayali's scent families, layering techniques, and brand storytelling.
- Support the counter in achieving daily and monthly sales targets.
- Maintain a strong understanding of product benefits, innovation, and brand DNA.
- Participate in ongoing training to refine selling and fragrance education skills.
- Confidently communicate the Kayali brand message and visual identity.
Operational Support
- Support stock checks, replenishment, and tester upkeep.
- Maintain merchandising and hygiene standards throughout the counter.
- Assist with operational tasks to always ensure counter readiness.
- Support in-store events, sampling activity, and masterclass moments.
- Drive traffic through proactive customer outreach and traffic-stopping.
Requirements
- Minimum 2 years of retail experience within beauty, fragrance, or luxury.
- Strong interpersonal and selling skills with a passion for fragrance.
- Confident, energetic, and comfortable approaching new customers.
- Organized, reliable, and able to work in a fast-paced retail environment.
- Ability to work weekends, late nights, and peak periods as required.
KAYALI Retail Fragrance Consultant - Selfridges - London employer: KAYALI
Contact Detail:
KAYALI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land KAYALI Retail Fragrance Consultant - Selfridges - London
✨Tip Number 1
Get to know KAYALI inside out! Familiarise yourself with their fragrance families and layering techniques. This way, when you chat with customers, you can share your passion and knowledge, making their experience unforgettable.
✨Tip Number 2
Practice your sales pitch! Role-play with friends or family to build confidence. The more comfortable you are talking about fragrances and the KAYALI brand, the better you'll connect with customers and drive those sales.
✨Tip Number 3
Network like a pro! Attend beauty and fragrance events, and connect with other professionals in the industry. Building relationships can lead to valuable insights and opportunities that might just help you land that dream job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the KAYALI family. Let's make it happen!
We think you need these skills to ace KAYALI Retail Fragrance Consultant - Selfridges - London
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrance shine through! Share any personal experiences or stories that connect you to the world of scents. We want to see your enthusiasm for KAYALI and how it aligns with our mission.
Tailor Your Application: Make sure to customise your CV and cover letter for the Retail Fragrance Consultant role. Highlight your relevant retail experience and skills that match the job description. We appreciate when candidates take the time to show us why they’re a perfect fit!
Be Authentic: Don’t be afraid to let your personality come through in your written application. We value authenticity and want to get to know the real you. Share what makes you unique and how you can contribute to our vibrant team at KAYALI.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at KAYALI
✨Know Your Scents
Before the interview, familiarise yourself with KAYALI's fragrance range and layering techniques. Being able to discuss specific scents and their notes will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you delivered exceptional customer service. Highlight how you engaged customers and created memorable experiences, as this is crucial for a role focused on luxury service.
✨Embrace the Brand Story
Understand KAYALI's mission and heritage. Be ready to articulate how the brand's values resonate with you personally. This will demonstrate your alignment with their vision and your enthusiasm for being part of their community.
✨Practice Your Sales Techniques
Brush up on your selling skills by role-playing common retail scenarios. Think about how you would guide a customer through the fragrance discovery process and how to effectively communicate the benefits of KAYALI products.
