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- Tasks: Craft engaging copy for KAYAK's web, app, and email to enhance traveler experiences.
- Company: KAYAK is a leading travel search engine helping millions find their perfect trips.
- Benefits: Enjoy remote work flexibility and collaborate with a global team of travel enthusiasts.
- Why this job: Join a dynamic team focused on user experience and make a real impact in travel.
- Qualifications: 5+ years in UX writing, native English fluency, and a strong portfolio required.
- Other info: Flexible hours (10-20 per week) with potential for more; bonus points for Figma or Jira experience.
We\’re seeking a Senior UX Writer (contractor, remote) to help us craft how travelers experience KAYAK through language. If you excel at crafting clear, consistent, and useful copy that puts the traveler first, let\’s talk!
What You’ll Do
- Work mainly with our Product Marketing & UX teams
- Craft and optimize product copy: Write thoughtful, traveler-first messaging across web, app, and email, keeping tone, clarity, and consistency top of mind. Focus areas might include features like Trips, Explore, Flex Dates, and Price Alerts.
- Support onboarding and education flows: Help guide new travelers through features with tooltips, modals, and walkthrough copy that’s as useful as it is human.
- Experiment and test: Partner with product marketing and UX research to explore new ways of saying things – and measure what works best.
- Collaborate across teams: Work alongside Designers, PMs, Brand, and Localization teams to make sure our messaging travels well (literally and figuratively).
What We’re Looking For
- 5+ years of proven experience in UX writing or product content design
- Native-level fluency in English
- Can adhere and align writing with an established brand tone of voice
- A portfolio that shows smart, user-centered copy across digital platforms
- Experience in travel, e-commerce, or data-rich products is a plus
- Strong systems thinker – you know how to scale messaging with documentation
- Comfortable working with data, A/B tests, and UX research insights and crafting easily-followed measurement tracking for results
- Clear communicator and natural collaborator
- Self-directed, remote-ready, and good with async workflows
- Bonus points if you’ve used Figma, Jira, Slack, a CMS, or localization tools
- Available for 10-20 hours per week with the ability to increase
What You Might Work On
- Onboarding messages for the KAYAK Trips feature (calendar sync, notifications, etc.)
- Rewriting the Explore or Flex Dates copy to better highlight the value and adhere to KAYAK style
- Helping evaluate user benefits for products in a qualitative measure and structuring benefit priorities
- Helping build a scalable messaging library to keep our copy consistent and efficient
About KAYAK
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also redefining the in-travel experience with our app and new accommodation software. For more information, visit
Working with KAYAK makes you part of a global network that includes KAYAK\’s portfolio of metasearch brands including SWOODOO, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined. Many employees are dedicated to one brand, but we all have the benefit of using each other\’s strengths and insights. Together, we\’re able to help people experience the world through dining and travel.
KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team. Whoever you are, just be you.
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KAYAK Software Corporation, OpenTable, Inc., their respective subsidiaries and Momondo A/S (together, ‘KAYAK and OpenTable”, “our/we/us”, or “Company”) will process your personal data in accordance with applicable data protection laws for the purposes described in our privacy notice (KAYAK (Germany) /OpenTable (Germany) andKAYAK (All Other Locations) /OpenTable (All Other Locations) ). As part of the application process KAYAK and/or OpenTable may share your personal data across our group of companies, subject to our privacy notice and applicable laws. In order to consider you for new positions, KAYAK and/or OpenTable may keep your personal data for 6 months (within the EU) and 2 years (in all other regions), unless otherwise required by applicable law.
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Do you have previous experience in UX copywriting? If so, please share an example of a time you had to adhere to and align writing with an established brand tone of voice. What was the situation, what changes did you make, and what was the outcome? *
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Senior UX Writer (Contractor) New London employer: Kayak
Contact Detail:
Kayak Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Writer (Contractor) New London
✨Tip Number 1
Familiarise yourself with KAYAK's brand voice and tone. Spend some time exploring their website and app to understand how they communicate with users. This will help you align your messaging style with theirs, which is crucial for a role focused on crafting user-centric copy.
✨Tip Number 2
Showcase your experience with data-driven writing. Since the role involves working with A/B tests and UX research insights, be prepared to discuss how you've used data to inform your writing decisions in past projects. This will demonstrate your ability to create effective, measurable content.
✨Tip Number 3
Highlight your collaboration skills. The position requires working closely with various teams, so think of examples where you've successfully collaborated with designers, product managers, or marketing teams. Emphasising your teamwork abilities can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your portfolio in detail. Make sure you can explain the thought process behind your work, especially pieces that demonstrate user-centred design. Being able to articulate your approach will show your depth of understanding in UX writing.
We think you need these skills to ace Senior UX Writer (Contractor) New London
Some tips for your application 🫡
Tailor Your Portfolio: Make sure your portfolio showcases user-centred copy that aligns with KAYAK's brand tone. Highlight projects that demonstrate your experience in travel, e-commerce, or data-rich products.
Craft a Compelling Cover Letter: In your cover letter, emphasise your 5+ years of UX writing experience and how it relates to the role. Mention specific examples of how you've crafted clear and consistent messaging in previous positions.
Showcase Collaboration Skills: Highlight your ability to work with cross-functional teams. Provide examples of past collaborations with designers, product managers, or marketing teams to illustrate your teamwork skills.
Demonstrate Data-Driven Decision Making: Discuss your experience with A/B testing and UX research insights. Explain how you've used data to inform your writing and improve user experiences in previous roles.
How to prepare for a job interview at Kayak
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your best UX writing samples. Focus on pieces that demonstrate your ability to create user-centred copy, especially in travel or e-commerce contexts.
✨Understand KAYAK's Tone
Familiarise yourself with KAYAK's brand voice and tone. During the interview, be prepared to discuss how you would align your writing style with their established messaging, showcasing your adaptability.
✨Prepare for Collaboration Questions
Since the role involves working closely with various teams, think of examples where you've successfully collaborated with designers, product managers, or marketing teams. Highlight your communication skills and teamwork.
✨Discuss Data-Driven Decisions
Be ready to talk about your experience with A/B testing and using data to inform your writing. Share specific instances where your insights led to improved user engagement or clarity in messaging.