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For Companies At a Glance
- Tasks: Manage client relationships and optimise digital advertising campaigns for success.
- Company: Join KAYAK, a leading travel search engine with a focus on innovation.
- Benefits: Generous vacation, health insurance, remote work options, and career growth opportunities.
- Why this job: Make an impact in the travel industry while working in a dynamic, creative environment.
- Qualifications: BA/BS degree, 3+ years in digital advertising, and proficiency in Spanish and English.
- Other info: Enjoy a fun workplace culture with social events and free lunches.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world's leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We're also transforming business travel with a new corporate travel solution, KAYAK for Business.
As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is at our core and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.
Associate Client Success Manager – a role that works exclusively with our digital advertising partners. This position will collaborate with internal and external stakeholders to improve client performance and success and drive renewal.
To be successful, you need to have a deep understanding of the digital advertising space and client satisfaction, be detail-oriented, and have outstanding analytical skills. You will work closely with KAYAK's ad sales and commercial teams. You are a self-starter who enjoys being creative and can thrive in an agile, dynamic, and data-driven environment. This is a fixed-term contract for 12 months. This role requires you to commute to our London office at least 3 times a week.
Responsibilities
- Manage the communication and relationships of advertising campaigns
- Analytically track and optimise campaigns to best meet client goals and objectives
- Collaborate closely with the sales team to build and maintain relationships with clients, which include ongoing strategic consultation and support
- Provide optimisation recommendations and assist with deck creation
- Clearly communicate the progress of campaigns to clients and internal stakeholders
- Ability to work on several competing priorities, displaying critical thinking and problem-solving skills
Qualifications
- BA/BS degree with a strong academic record
- Native-level proficiency in Spanish and excellent skills of English
- 3+ years of experience in managing digital advertising accounts, integrated marketing campaigns, and/or client-direct relationships
- Proficient in Microsoft Office and Google Suite
- Solid understanding of the online media industry
- Strong analytical ability and high attention to detail
- Excellent written and verbal communication skills
- Experience with social media buying platforms, a plus
- Good sense of humour and likes working in a fast-paced environment
Benefits and Perks
- Generous paid vacation
- Private health & dental insurance
- Income protection and life assurance
- Pension plan contributions
- Work from (almost) anywhere for up to 20 days per year
- No meeting Fridays
- Paid volunteer time
- Focus on your career growth: Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Employee Assistance Program - including 24/7 GP & free legal advice
- Discounted gym membership
- Bike2Work
- Season ticket loan
- Social events & Thursday happy hours
- Free lunch 2 days per week
Inclusion
At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That's why we're focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mould to belong here. Need any adjustments for the interview, application or on the job? No problem - just give us a heads-up. We've got you.
Associate Client Success Manager - Parental cover (12 months) in London employer: Kayak
Contact Detail:
Kayak Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Client Success Manager - Parental cover (12 months) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at KAYAK or similar companies. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by researching KAYAK's recent projects and campaigns. Show us you’re genuinely interested and ready to contribute to our mission of making travel easier for everyone.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Associate Client Success Manager. Highlight your analytical skills and how you've driven client success in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Associate Client Success Manager - Parental cover (12 months) in London
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Mention any personal experiences or insights you've gained from the industry. We want to see that you’re not just looking for a job, but that you genuinely care about helping others explore the world.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your experience in digital advertising and client management, and how it aligns with what we do at KAYAK. A little effort goes a long way in showing us you’re the right fit!
Be Clear and Concise: We appreciate clarity! When detailing your experience and skills, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Kayak
✨Know Your Digital Advertising Inside Out
Make sure you brush up on your knowledge of digital advertising trends and strategies. KAYAK is looking for someone who can manage advertising campaigns effectively, so be prepared to discuss your experience and how you've optimised campaigns in the past.
✨Showcase Your Analytical Skills
Since this role requires strong analytical abilities, come ready with examples of how you've used data to drive client success. Think about specific metrics you've tracked and how your insights led to improved campaign performance.
✨Communicate Clearly and Confidently
As you'll be liaising with clients and internal teams, practice articulating your thoughts clearly. Prepare to explain complex ideas simply, and don’t shy away from showcasing your excellent written and verbal communication skills during the interview.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss situations where you've had to juggle competing priorities or solve unexpected issues. KAYAK values critical thinking, so share how you approached challenges and what the outcomes were.
