CRM Product Manager — Omni-Channel Growth & Retention in Cambridge

CRM Product Manager — Omni-Channel Growth & Retention in Cambridge

Cambridge Full-Time 50000 - 50000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead CRM products that connect with millions of travellers and enhance their experience.
  • Company: Join KAYAK, a leader in travel technology with a focus on innovation.
  • Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
  • Other info: Be part of a dynamic team driving omni-channel growth and retention.
  • Why this job: Make a real impact on traveller engagement through data-driven strategies.
  • Qualifications: Experience in product management and a passion for customer engagement.

The predicted salary is between 50000 - 50000 £ per year.

KAYAK is seeking a Product Manager, CRM to own CRM products and platforms that engage millions of travelers.

You will manage the CRM agile team's backlog, plan sprints, and oversee delivery across design, development, and experimentation.

You’ll translate user intent into timely, relevant omni‑channel communications, using data to prove what works, and collaborating with marketing, data science, and engineering to drive retention and growth.

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CRM Product Manager — Omni-Channel Growth & Retention in Cambridge employer: KAYAK

KAYAK is an exceptional employer that champions innovation and employee growth within the dynamic travel industry. With a strong focus on mental health, work-life balance, and professional development, employees enjoy generous benefits such as flexible working arrangements, extensive vacation time, and company-wide initiatives that foster a culture of inclusivity and continuous improvement. Located in London, KAYAK offers a vibrant work environment where every team member can contribute to meaningful projects while enjoying perks like free lunches and social events.

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Contact Details:

KAYAK Recruitment Team

We think you need these skills to ace CRM Product Manager — Omni-Channel Growth & Retention in Cambridge

Product Management
Agile Methodologies
Backlog Management
Sprint Planning
User Intent Analysis
Omni-Channel Communication
Data-Driven Decision Making