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- Tasks: Manage client relationships and optimise digital advertising campaigns for success.
- Company: Join KAYAK, a leading travel search engine with a focus on innovation.
- Benefits: Enjoy generous vacation, health insurance, remote work options, and career growth opportunities.
- Why this job: Make an impact in the travel industry while working in a dynamic, creative environment.
- Qualifications: BA/BS degree, 3+ years in digital advertising, and proficiency in Spanish and English.
- Other info: Flexible work culture with fun perks like free lunches and social events.
The predicted salary is between 28800 - 43200 £ per year.
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is a leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is at our core and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world.
KAYAK is seeking a highly motivated Associate Client Success Manager to work exclusively with our digital advertising partners. This position will collaborate with internal and external stakeholders to improve the client’s performance and success and drive renewal. To be successful, you need to have a deep understanding of the digital advertising space and client satisfaction, be detail-oriented, and have outstanding analytical skills. You will work closely with KAYAK’s ad sales and commercial teams. You are a self-starter who enjoys being creative and can thrive in an agile, dynamic, and data-driven environment. This is a fixed-term contract for 12 months. This role requires you to commute to our London office at least 3 times a week.
In This Role, You Will
- Manage the communication and relationships of advertising campaigns
- Analytically track and optimise campaigns to best meet client goals and objectives
- Collaborate closely with the sales team to build and maintain relationships with clients, which include ongoing strategic consultation and support
- Provide optimisation recommendations and assist with deck creation
- Clearly communicate the progress of campaigns to clients and internal stakeholders
- Ability to work on several competing priorities, displaying critical thinking and problem-solving skills
Please Apply If You Have
- BA/BS degree with a strong academic record
- Native-level proficiency in Spanish and excellent skills of English
- 3+ years of experience in managing digital advertising accounts, integrated marketing campaigns, and or client-direct relationships
- Proficient in Microsoft Office and Google Suite
- Solid understanding of the online media industry
- Strong analytical ability and high attention to detail
- Excellent written and verbal communication skills
- Experience with social media buying platforms, a plus
- Good sense of humour and likes working in a fast-paced environment
Benefits And Perks
- Generous paid vacation
- Private health & dental insurance
- Income protection and life assurance
- Pension plan contributions
- Work from (almost) anywhere for up to 20 days per year
- No meeting Fridays
- Paid volunteer time
- Focus on your career growth: Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Employee Assistance Program - including 24/7 GP & free legal advice
- Discounted gym membership
- Bike2Work
- Season ticket loan
- Social events & Thursday happy hours
- Free lunch 2 days per week
Inclusion
At KAYAK, we want everyone to have the space to grow, share ideas and do great work. That’s why we’re focused on hiring the best talent from all walks of life and experiences, supporting them well and making sure no one feels like they have to fit a mould to belong here. Need any adjustments for the interview, application or on the job? No problem - just give us a heads-up. We’ve got you.
Associate Client Success Manager - Parental cover (12 months) employer: Kayak
Contact Detail:
Kayak Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Client Success Manager - Parental cover (12 months)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to KAYAK. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into KAYAK’s services and recent innovations. Show us you’re not just another candidate but someone who genuinely cares about the company and its mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Associate Client Success Manager. Highlight your analytical skills and client relationship management – we want to see how you can drive success for our partners.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the KAYAK team. Let’s make this happen!
We think you need these skills to ace Associate Client Success Manager - Parental cover (12 months)
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Mention any personal experiences or insights that connect you to KAYAK's mission of making travel easier for everyone.
Highlight Relevant Experience: Make sure to showcase your experience in managing digital advertising accounts and client relationships. Use specific examples to demonstrate how you've driven success in previous roles, as this will resonate with us at KAYAK.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your skills and experiences effectively. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Kayak
✨Know Your Digital Advertising Inside Out
Make sure you brush up on the latest trends and tools in digital advertising. KAYAK is looking for someone who can manage campaigns effectively, so be prepared to discuss your experience with various platforms and how you've optimised campaigns in the past.
✨Showcase Your Analytical Skills
Since this role requires a strong analytical ability, come ready with examples of how you've used data to drive decisions. Think about specific metrics you've tracked and how they influenced campaign outcomes. This will demonstrate your attention to detail and problem-solving skills.
✨Communicate Clearly and Confidently
As you'll be liaising with clients and internal teams, practice articulating your thoughts clearly. Prepare to explain complex ideas simply, especially when discussing campaign progress or optimisation recommendations. Good communication is key!
✨Embrace the Agile Environment
KAYAK thrives in a fast-paced setting, so be ready to discuss how you've adapted to changing priorities in previous roles. Share examples of how you’ve managed multiple projects simultaneously while maintaining quality and client satisfaction.
