At a Glance
- Tasks: Create member loyalty and provide excellent service in a dynamic banking environment.
- Company: Kawartha Financial Services, a certified Living Wage employer focused on diversity and inclusion.
- Benefits: Earn $21.85/hour, enjoy generous vacation time, and access a pension plan.
- Other info: Supportive work culture with a focus on your learning and development.
- Why this job: Make a real impact by helping members enhance their financial well-being this summer.
- Qualifications: High School Diploma or GED; customer service skills are a plus.
The predicted salary is between 21 - 22 £ per hour.
Location: Kingston
Hours: 28-32 hours per week, Monday to Saturday
Duration: May-August 2026
Grade: 7
Rate of Pay: $21.85 per hour
Compensation for this position is determined by skills, experience, and education. It is aligned with the location's market data, as well as internal equity. Candidates whose qualifications more closely align with the job requirements may be placed higher within the compensation range. Our Talent Partner will share additional details about our compensation and total rewards during the recruitment process.
As a Certified Living Wage employer, we offer a guaranteed living wage along with a comprehensive benefit package which includes:
- Generous vacation time
- Pension Plan
- Focus on employee well-being
- Dedication to your learning and development
- Celebrating your achievements through our employee recognition program
- Supportive work environment
Position Description: As a Branch Ambassador, you will:
- Contribute to the success of the Credit Union by creating member loyalty and providing member service excellence
- Assist members and non-members in person, electronically or by telephone
- Direct members to an Advisor who can offer needs-based advice that will enhance their financial well-being
- Support members with routine transactions
- Educate members about our new branch design and new way of doing their banking
- Provide administrative support to lending and investment personnel
Qualifications:
- High School Diploma or GED Equivalent
- Student currently attending a post secondary institution
- Excellent customer service, organizational and sales skills
- Customer service or banking experience would be an asset
At Kawartha Financial Services, diversity and inclusion are reflected in our core values and highlighted in our care for others. We take pride in providing a workplace that appreciates difference and encourages respect. We are committed to providing a culture that is accessible and inclusive for both our members and employees. If you require accommodation during the recruitment and selection process, please let a member of our Human Resources team know.
Branch Ambassador - Kingston (Summer Student) in London employer: Kawartha Credit Union Limited
Contact Detail:
Kawartha Credit Union Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Ambassador - Kingston (Summer Student) in London
✨Tip Number 1
Get to know the company! Research Kawartha Financial Services and understand their values, especially around diversity and inclusion. This will help you connect with the interviewers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! As a Branch Ambassador, you'll be interacting with members daily. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the work culture. They might share valuable insights that can give you an edge during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing the Branch Ambassador position.
We think you need these skills to ace Branch Ambassador - Kingston (Summer Student) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Branch Ambassador role. Highlight your customer service skills and any relevant experience in banking or retail. We want to see how you can contribute to our team!
Show Your Personality: Don’t be afraid to let your personality shine through in your written application. We’re looking for someone who can connect with our members, so a friendly tone can go a long way in making your application stand out.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications.
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kawartha Credit Union Limited
✨Know Your Role
Before the interview, make sure you understand what a Branch Ambassador does. Familiarise yourself with the responsibilities like creating member loyalty and providing excellent service. This will help you tailor your answers to show how you can contribute to their success.
✨Showcase Your Customer Service Skills
Since this role heavily relies on customer interaction, prepare examples from your past experiences where you provided outstanding service. Think about situations where you resolved issues or went above and beyond for a customer, as these stories will resonate well.
✨Research the Company Culture
Dive into Kawartha Financial Services' values, especially their commitment to diversity and inclusion. Be ready to discuss how you align with these values and how you can contribute to a supportive work environment. This shows that you’re not just looking for any job, but that you genuinely care about their mission.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the branch's new design or how they support employee development. This not only shows your interest in the role but also helps you gauge if this is the right fit for you.