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- Tasks: Create member loyalty and provide excellent service at our Kingston branch.
- Company: Join a supportive and inclusive credit union focused on community.
- Benefits: Earn $21.85/hour, enjoy generous vacation time, and a pension plan.
- Other info: Flexible hours, great learning opportunities, and a focus on employee well-being.
- Why this job: Make a real impact while gaining valuable experience in banking.
- Qualifications: Must be a student with strong customer service and organisational skills.
The predicted salary is between 21 - 22 £ per hour.
Location: Kingston
Hours: 28-32 hours per week, Monday to Saturday
Duration: May-August 2026
Grade: 7
Rate of Pay: $21.85 per hour
Compensation: Compensation for this position is determined by skills, experience, and education. It is aligned with the location's market data, as well as internal equity. Candidates whose qualifications more closely align with the job requirements may be placed higher within the compensation range. Our Talent Partner will share additional details about our compensation and total rewards during the recruitment process.
As a Certified Living Wage employer, we offer a guaranteed living wage along with a comprehensive benefit package which includes:
- Generous vacation time
- Pension Plan
- Focus on employee well-being
- Dedication to your learning and development
- Celebrating your achievements through our employee recognition program
- Supportive work environment
Position Description: As a Branch Ambassador, you will:
- Contribute to the success of the Credit Union by creating member loyalty and providing member service excellence
- Assist members and non-members in person, electronically or by telephone
- Direct members to an Advisor who can offer needs-based advice that will enhance their financial well-being
- Support members with routine transactions
- Educate members about our new branch design and new way of doing their banking
- Provide administrative support to lending and investment personnel
Qualifications:
- High School Diploma or GED Equivalent
- Student currently attending a post secondary institution
- Excellent customer service, organizational and sales skills
- Customer service or banking experience would be an asset
At Kawartha Financial Services, diversity and inclusion are reflected in our core values and highlighted in our care for others. We take pride in providing a workplace that appreciates difference and encourages respect. We are committed to providing a culture that is accessible and inclusive for both our members and employees. If you require accommodation during the recruitment and selection process, please let a member of our Human Resources team know.
Branch Ambassador - Kingston (Summer Student) in Kingston upon Thames employer: Kawartha Credit Union Limited
Contact Detail:
Kawartha Credit Union Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Ambassador - Kingston (Summer Student) in Kingston upon Thames
✨Tip Number 1
Get to know the company! Research Kawartha Financial Services and understand their values, especially around diversity and inclusion. This will help you connect with the interviewers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! As a Branch Ambassador, you'll be interacting with members all day. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to provide top-notch service.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the work culture. They might share valuable insights that can give you an edge during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing the Branch Ambassador position this summer.
We think you need these skills to ace Branch Ambassador - Kingston (Summer Student) in Kingston upon Thames
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Branch Ambassador role. Highlight your customer service skills and any relevant experience in banking or sales. We want to see how you can contribute to our team!
Show Your Personality: Don’t be afraid to let your personality shine through in your written application. We’re looking for someone who can connect with our members, so a friendly tone can go a long way in making your application stand out.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so make sure your key skills and experiences are easy to spot!
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Kawartha Credit Union Limited
✨Know Your Stuff
Before the interview, make sure you understand what a Branch Ambassador does. Familiarise yourself with the services offered by the Credit Union and think about how you can contribute to member loyalty and service excellence.
✨Show Off Your Customer Service Skills
Since this role is all about helping members, be ready to share examples of your customer service experience. Think of specific situations where you went above and beyond to assist someone, as this will demonstrate your commitment to member satisfaction.
✨Ask Smart Questions
Prepare some thoughtful questions to ask during the interview. This could be about the new branch design or how they support employee development. It shows you're genuinely interested in the role and the company.
✨Be Yourself
The interview is not just about your qualifications; it's also about fit. Be authentic and let your personality shine through. Remember, they’re looking for someone who aligns with their values of diversity and inclusion.