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- Tasks: Create member loyalty and provide excellent service at our Kingston branch.
- Company: Join a certified Living Wage employer focused on diversity and inclusion.
- Benefits: Earn $21.85 per hour, enjoy generous vacation time and a pension plan.
- Other info: Supportive work environment with a focus on your learning and development.
- Why this job: Make a real impact while gaining valuable experience in retail banking.
- Qualifications: Must be a student with strong customer service and organisational skills.
The predicted salary is between 21 - 22 £ per hour.
Location: Kingston
Hours: 28-32 hours per week, Monday to Saturday
Duration: May-August 2026
Grade: 7
Rate of Pay: $21.85 per hour
Compensation for this position is determined by skills, experience, and education. It is aligned with the location's market data, as well as internal equity. Candidates whose qualifications more closely align with the job requirements may be placed higher within the compensation range. Our Talent Partner will share additional details about our compensation and total rewards during the recruitment process.
As a Certified Living Wage employer, we offer a guaranteed living wage along with a comprehensive benefit package which includes:
- Generous vacation time
- Pension Plan
- Focus on employee well-being
- Dedication to your learning and development
- Celebrating your achievements through our employee recognition program
- Supportive work environment
Position Description:
As a Branch Ambassador, you will:
- Contribute to the success of the Credit Union by creating member loyalty and providing member service excellence
- Assist members and non-members in person, electronically or by telephone
- Direct members to an Advisor who can offer needs-based advice that will enhance their financial well-being
- Support members with routine transactions
- Educate members about our new branch design and new way of doing their banking
- Provide administrative support to lending and investment personnel
Qualifications:
- High School Diploma or GED Equivalent
- Student currently attending a post secondary institution
- Excellent customer service, organizational and sales skills
- Customer service or banking experience would be an asset
At Kawartha Financial Services, diversity and inclusion are reflected in our core values and highlighted in our care for others. We take pride in providing a workplace that appreciates difference and encourages respect. We are committed to providing a culture that is accessible and inclusive for both our members and employees. If you require accommodation during the recruitment and selection process, please let a member of our Human Resources team know.
Branch Ambassador - Kingston (Summer Student) employer: Kawartha Credit Union Limited
Contact Detail:
Kawartha Credit Union Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Ambassador - Kingston (Summer Student)
✨Tip Number 1
Get to know the company! Research Kawartha Financial Services and understand their values, especially around diversity and inclusion. This will help you connect with the interviewers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! As a Branch Ambassador, you'll be interacting with members daily. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the work culture. They might share valuable insights that could give you an edge during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing the Branch Ambassador position this summer.
We think you need these skills to ace Branch Ambassador - Kingston (Summer Student)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Branch Ambassador role. Highlight any relevant experience or skills that match what we're looking for, like customer service or teamwork. This shows us you’re genuinely interested in the position!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at Kawartha Credit Union Limited
✨Know Your Role
Make sure you understand what a Branch Ambassador does. Familiarise yourself with the responsibilities listed in the job description, like creating member loyalty and providing excellent service. This will help you tailor your answers to show how you can contribute to their success.
✨Showcase Your Customer Service Skills
Since this role heavily focuses on customer service, prepare examples from your past experiences where you excelled in helping customers. Think about specific situations where you went above and beyond to assist someone, as this will demonstrate your commitment to member service excellence.
✨Research the Company Culture
Dive into Kawartha Financial Services' values, especially their focus on diversity and inclusion. Be ready to discuss how you align with these values and how you can contribute to a supportive work environment. This shows that you’re not just interested in the job, but also in being part of their community.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their new branch design or how they support employee development. Asking questions shows your genuine interest in the role and helps you determine if it’s the right fit for you.