Heavy Vehicle Service Advisor
We're looking for an organised, confident and customer-focused Heavy Vehicle Service Advisor to join our busy HGV workshop.
You'll be the link between our customers, technicians and workshop team, managing jobs from booking through to completion and invoicing.
The Role
- Book in HGVs for servicing, repairs, inspections and MOT preparation
- Raise and manage accurate job cards
- Liaise with technicians to monitor job progress and identify additional work
- Keep customers updated on repairs, costs and timescales
- Obtain customer approval for additional work
- Order parts and liaise with suppliers when required
- Prepare accurate invoices for completed work
- Support the Workshop Manager with daily planning and workflow
- Maintain accurate workshop records and administration
What We're Looking For
- Experience in a HGV, commercial vehicle, fleet or dealership workshop
- Strong customer service and communication skills
- Excellent organisation and ability to manage multiple jobs
- Good understanding of workshop processes, job cards and invoicing
- IT literate; DMS experience would be an advantage
- A confident, practical approach and the ability to work under pressure
What We Offer
- Competitive salary
- Overtime opportunities
- Training and career development
- Supportive, professional workshop team
- Stable, long-term career prospects
If you have commercial vehicle workshop experience and enjoy keeping customers, technicians and jobs moving, we'd like to hear from you.
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Heavy Vehicle Service Advisor in Reading employer: Kautec Recruitment Ltd
As a Workshop Fleet Technician, you will join a dynamic team that values continuous learning and professional development, ensuring you are always at the forefront of industry advancements. Our supportive work culture promotes collaboration and innovation, while our commitment to employee growth means you'll have access to training and upskilling opportunities tailored to enhance your expertise in commercial vehicle mechanics. Located in a vibrant area, we offer a rewarding environment where your contributions are recognised and valued.
