Telephone Sales Representative (TSR)
Telephone Sales Representative (TSR)

Telephone Sales Representative (TSR)

Full-Time 28800 - 43200 £ / year (est.) No home office possible
Go Premium
K

At a Glance

  • Tasks: Engage inactive dealer accounts and drive sales through targeted campaigns and calls.
  • Company: Join Katun, a global leader in office equipment supplies with a dynamic team.
  • Benefits: Competitive pay, growth opportunities, and a supportive work environment.
  • Why this job: Make an impact by revitalising accounts and boosting sales in a proactive role.
  • Qualifications: Strong communication skills and a knack for data analysis.
  • Other info: Exciting chance to develop your sales career in a fast-paced B2B setting.

The predicted salary is between 28800 - 43200 £ per year.

About the Company

Katun is a global supplier to the office equipment channel, providing OEM-alternative parts, imaging supplies and service accessories to photocopier and printer dealers. Headquartered in Minneapolis, with EAME distribution operations in the Netherlands, Katun supports a defined dealer network across the UK and Ireland. We operate in a commercially focused B2B environment where initiative, accountability and consistent performance are expected.

About the Role

The TSR is responsible for generating profitable growth across a defined portfolio of low-spend or inactive dealer accounts throughout the UK. The role is focused on reactivation, share of wallet growth and increasing product penetration through structured outbound calling, campaign activity and disciplined CRM management. It requires commercial judgement, data analysis and the confidence to propose tailored promotions and initiatives to individual dealers. This is a proactive inside sales role with clear revenue and margin accountability.

Key Responsibilities:

  • Account Development
    • Re-engage and grow a defined portfolio of inactive and low-spend dealer accounts
    • Increase average order value, frequency and overall share of customer basket
    • Identify product gaps and competitor displacement opportunities using CRM data
    • Build and maintain structured call plans for each account
  • Campaign and Initiative Delivery
    • Design and execute targeted promotions and account-specific initiatives
    • Align activity with national marketing campaigns and product launches
    • Track campaign effectiveness and adjust approach based on results
  • Commercial Performance
    • Deliver against agreed revenue, margin and activity KPIs
    • Focus on profitable growth rather than volume alone
    • Maintain accurate pipeline visibility and forecast through CRM
  • Relationship Management
    • Build credibility with dealer principals, sales managers and service teams
    • Communicate Katun’s value proposition clearly and confidently
    • Handle objections professionally and position alternatives effectively

Performance Measures

  • Revenue growth across assigned account base
  • Gross margin performance
  • Account reactivation rate
  • Product portfolio penetration

Telephone Sales Representative (TSR) employer: Katun EMEA

Katun is an exceptional employer that fosters a dynamic and supportive work culture, ideal for those looking to thrive in a proactive sales environment. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members can excel in their roles while contributing to the company's success. Located in Minneapolis, our global presence provides unique advantages, including exposure to diverse markets and the chance to be part of a dedicated team driving innovation in the office equipment sector.
K

Contact Detail:

Katun EMEA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telephone Sales Representative (TSR)

✨Tip Number 1

Get to know the company inside out! Research Katun's products and services, and understand their dealer network. This will help you tailor your conversations and show that you're genuinely interested in helping them grow.

✨Tip Number 2

Practice your pitch! Since this role is all about re-engaging inactive accounts, make sure you can confidently communicate Katun’s value proposition. Role-play with a friend or record yourself to refine your delivery.

✨Tip Number 3

Be proactive! Don’t wait for opportunities to come to you. Use CRM data to identify potential gaps and reach out to those dealers with tailored promotions. Show them how you can add value to their business.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to take the initiative, just like we expect from our TSRs.

We think you need these skills to ace Telephone Sales Representative (TSR)

Outbound Calling
CRM Management
Data Analysis
Commercial Judgement
Account Development
Campaign Management
Promotional Strategy
Relationship Management
Communication Skills
Objection Handling
Performance Tracking
Revenue Growth Focus
Market Awareness
Sales Strategy

Some tips for your application 🫡

Show Your Sales Skills: When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've successfully engaged with clients and driven growth in previous roles. Use specific examples to demonstrate your ability to reactivate accounts and increase sales.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the TSR role at Katun. Mention how your skills align with the responsibilities listed in the job description, like CRM management and campaign delivery. This shows us you’re genuinely interested in the position.

Be Data-Driven: Since the role involves data analysis, it’s a good idea to mention any experience you have with using data to drive decisions. Talk about how you've used CRM systems or analysed sales data to identify opportunities for growth. We love candidates who can back up their claims with numbers!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role and our company there!

How to prepare for a job interview at Katun EMEA

✨Know Your Numbers

Before the interview, brush up on your understanding of sales metrics and KPIs. Be ready to discuss how you've used data analysis in past roles to drive growth or re-engage clients. This will show that you can handle the commercial judgement aspect of the TSR role.

✨Tailor Your Approach

Research Katun's products and their value proposition. Think about how you would propose tailored promotions for inactive dealer accounts. During the interview, share specific ideas on how you could increase product penetration and reactivation rates based on your findings.

✨Showcase Your CRM Skills

Familiarise yourself with CRM systems and be prepared to discuss how you've used them in previous roles. Highlight any experience you have in managing call plans or tracking campaign effectiveness, as this is crucial for the TSR position.

✨Practice Objection Handling

Anticipate common objections you might face when selling to dealers and prepare your responses. Role-play these scenarios with a friend or family member to build your confidence. Demonstrating your ability to handle objections professionally will impress the interviewers.

Telephone Sales Representative (TSR)
Katun EMEA
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>