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- Tasks: Support customer onboarding and ensure smooth data implementation for new clients.
- Company: Join Kato, a fast-growing PropTech startup transforming commercial real estate.
- Benefits: Career launchpad, ongoing training, hybrid working, and 25 days annual leave.
- Why this job: Kickstart your tech career in a dynamic environment with real impact.
- Qualifications: Organised, detail-oriented, and eager to learn about data and SaaS.
- Other info: Collaborative culture with team events and a buzzing office atmosphere.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Join to apply for the Data Onboarding Associate (FTC - 6 months) role at Kato. We’re Kato, a rapidly growing PropTech startup on a mission to revolutionise how commercial real estate operates. Backed by top‑tier investors and industry experts, our cutting‑edge platform is transforming how deals are managed, tracked, and delivered across the UK and beyond. With major growth plans, an ambitious product roadmap, and a culture that thrives on collaboration and innovation, there’s never been a more exciting time to join us. If you’re organised, curious, and eager to launch your career in tech and data, this is your chance to be part of the journey.
Role Overview
We’re looking for a Data Onboarding Associate to join our Customer Enablement team in London at our Soho HQ. In this entry‑level role, you’ll be at the heart of how customers experience Kato, helping new clients get up and running smoothly, with a focus on data onboarding and implementation. You’ll work closely with our Data Implementation Manager and cross‑functional teams to ensure data is delivered accurately, projects stay on track, and customers receive an exceptional onboarding experience. This role is the perfect launchpad for someone who’s detail‑oriented, tech‑savvy, and excited by the idea of growing into a career in implementation, data, or customer success within a fast‑moving SaaS business.
What You’ll Be Doing
- Customer Onboarding Support – Assist in managing new customer onboarding projects from start to finish, ensuring timelines are met, data is accurately prepared, and customers feel confident every step of the way.
- Data Processing & Quality Assurance – Collect, validate, and format customer data for upload into Kato systems. Check for accuracy and completeness, becoming a trusted gatekeeper for clean, reliable information.
- Project Coordination – Track progress across multiple onboarding projects, keeping everything organised and flagging any risks or delays early. Help maintain detailed documentation to keep everyone aligned.
- Customer Communication – Work directly with customers to gather key information, resolve data-related questions, and provide clear updates on progress.
- Collaboration Across Teams – Partner with the Data Implementation Manager, Product, and Customer Success teams to ensure seamless handovers and smooth system setup for each client.
- Continuous Improvement – Contribute fresh ideas to refine our onboarding process and elevate the customer experience.
What We’re Looking For
We’re not just looking for experience… we’re looking for someone with drive, curiosity, and the willingness to learn. You’ll thrive in this role if you’re:
- Highly organised and able to manage multiple projects at once.
- A strong communicator – professional, clear, and responsive.
- Detail‑oriented, especially when working with data (spreadsheets, imports, validation).
- Comfortable using Excel or Google Sheets.
- Tech‑curious, with a genuine interest in data and SaaS products.
- A proactive team player who loves solving problems and making things happen.
- Bonus points if you’ve had exposure to SaaS, property, or data environments – but it’s not required!
Your First Two Months at Kato
Month 1 – Meet the Customer Enablement team and get familiar with our onboarding processes and tools. Learn how Kato’s platform, data systems, and customer projects come together. Shadow onboarding projects to understand customer workflows. Work with your line manager to collect and process data, and assist with client communications to ensure on‑time delivery of our new product. Be self‑sufficient with all tasks relating to data collection, processing, and client communications.
Month 2 – Take ownership of your own onboarding projects under supervision. Begin communicating directly with customers to collect and process onboarding data. Identify opportunities to improve documentation or efficiency. Manage 2–3 small customer onboarding projects end‑to‑end with minimal oversight.
What’s in it for you
- A Launchpad for Your Career – This role is your gateway into the world of SaaS, data, and customer experience with clear progression into Implementation Specialist or Data Implementation roles.
- Learning & Development – Ongoing training, mentoring, and professional development to help you grow your skills fast.
- 25 days annual leave + "life" days (birthday off, duvet days, etc.)
- Hybrid working (3 days in our London office, 2 from home)
- A buzzing office with snacks, team events, and a collaborative vibe.
Why Kato?
At Kato, you’ll join a team that moves fast, celebrates wins, and builds real impact. We’re shaping the future of commercial real estate and your work will help make that happen. If you’re excited by technology, thrive in a fast‑paced environment, and want to kickstart your career in an industry that’s evolving fast, this is your opportunity.
Data Onboarding Associate (FTC - 6 months) employer: Kato
Contact Detail:
Kato Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Onboarding Associate (FTC - 6 months)
✨Tip Number 1
Get to know Kato and its mission! Research the company, its culture, and the PropTech industry. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even referrals that might just land you that job.
✨Tip Number 3
Prepare for the interview by practising common questions related to data onboarding and customer success. Think about how your skills align with the role and be ready to share examples of your problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Data Onboarding Associate (FTC - 6 months)
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight how organised you are. Mention any experiences where you managed multiple tasks or projects at once. This role is all about keeping things on track, so we want to see that you can juggle responsibilities like a pro!
Be Clear and Professional: When writing your application, make sure your communication is clear and professional. Use straightforward language and avoid jargon. We appreciate strong communicators who can convey information effectively, especially when it comes to data-related queries.
Demonstrate Your Curiosity: Let us know about your interest in tech and data! Share any relevant experiences or projects that show your curiosity and willingness to learn. We’re looking for someone who’s eager to dive into the world of SaaS and data, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and ready to take the first step in joining our exciting team!
How to prepare for a job interview at Kato
✨Know Your Data
Since the role focuses on data onboarding, make sure you brush up on your data handling skills. Familiarise yourself with Excel or Google Sheets, and be ready to discuss how you've used these tools in the past. Highlight any experience you have with data validation or processing, even if it's from a personal project.
✨Show Your Organisational Skills
The job requires managing multiple onboarding projects simultaneously. Prepare examples of how you've successfully juggled tasks in the past. Whether it was during your studies or in a previous job, be ready to explain your methods for staying organised and ensuring deadlines are met.
✨Communicate Clearly
As a Data Onboarding Associate, you'll need to communicate effectively with customers and team members. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview that demonstrate your interest in customer communication and collaboration.
✨Embrace Curiosity
Kato is looking for someone who is eager to learn and grow. Be prepared to discuss what excites you about the tech and data industry. Share any relevant experiences where your curiosity led you to explore new tools or processes, and express your enthusiasm for contributing fresh ideas to improve the onboarding experience.
