Retail Regional Manager in London

Retail Regional Manager in London

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and shape the future of our retail stores while driving performance and team success.
  • Company: Exciting retail brand expanding across the UK with a focus on growth and innovation.
  • Benefits: Competitive salary, 33 days holiday, and opportunities for career development.
  • Why this job: Be at the forefront of retail expansion and make a real impact on customer experience.
  • Qualifications: Experience in leading retail teams and strong analytical skills required.
  • Other info: Dynamic role with hands-on leadership and excellent career growth potential.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Following the successful launch of our first flagship store in Milton Keynes in November last year, we are entering an exciting new phase of growth and are looking for an exceptional Regional Manager to lead the rollout of future store openings and shape the long‑term success of our UK retail estate across Joma Jewellery and Katie Loxton.

This is a highly influential, hands‑on leadership role where you will take ownership of regional performance, team capability, and customer experience, while working closely with Head Office to help define and scale our retail strategy. During your first three months, you will spend 3‑4 days per week in store, establishing strong foundations, embedding effective ways of working, and gaining first‑hand insight into our teams, customers, and retail performance. You will also have the opportunity to spend time at our stunning Head Office in Banbury, Oxfordshire to connect and collaborate with key head‑office teams.

What You’ll Contribute:

  • Defining and implementing retail strategies, processes, KPIs, and operational standards to drive store performance and growth.
  • Partnering with Head Office, Marketing, Buying, and HR to ensure store setup, merchandising, product strategy, and team frameworks support brand objectives.
  • Developing and delivering training programs, induction frameworks, and scalable processes to build high‑performing teams.
  • Leading new store openings, relocations, refits, and launches, ensuring operational readiness and commercial success.
  • Monitoring and analysing regional sales, KPIs, and customer insights to identify growth opportunities and improve performance.
  • Driving operational excellence, compliance, and consistent customer experiences across all stores.
  • Managing, coaching, and developing Store Managers and retail teams, fostering a high‑performance culture aligned with brand values.
  • Recruiting and retaining talent, implementing succession plans, and creating career development opportunities.
  • Championing brand standards, customer experience, and cultural change across the retail estate.
  • Project‑managing retail initiatives, cross‑functional coordination, and ad‑hoc projects to deliver measurable outcomes.
  • Overseeing HR processes, employee relations, performance management, and compliance within the region.

The Talent You’ll Bring:

  • Full clean UK driver’s licence.
  • Proven experience leading multi‑site retail teams and managing Store Managers to drive performance, accountability, and a high‑performing culture.
  • Strong commercial and analytical skills, with the ability to interpret KPIs, sales data, and store metrics to make actionable decisions.
  • Expertise in store operations, visual merchandising, and implementing processes that ensure operational excellence.
  • Experience managing store openings, relocations, refits, and operational change initiatives.
  • Hands‑on HR experience, including performance management, employee relations, and team development.
  • Track record of building high‑performing teams that deliver exceptional customer experiences.
  • Excellent communication and influencing skills across head office and store teams.
  • Strategic thinker, able to translate business goals into regional retail plans and initiatives.
  • Understanding of omnichannel retail and integrating in‑store and online experiences.
  • Proven ability to achieve regional sales targets and manage profitability.

Perfectly Packaged:

A competitive salary. 33 days holiday including

Retail Regional Manager in London employer: KATIE LOXTON

As a Retail Regional Manager at our rapidly expanding company, you will be part of a dynamic and supportive work culture that prioritises employee growth and development. With opportunities to lead new store openings and collaborate closely with our Head Office in the picturesque Banbury, Oxfordshire, you will enjoy a competitive salary, generous holiday allowance, and the chance to shape the future of our retail estate while fostering a high-performance team environment.
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Contact Detail:

KATIE LOXTON Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Regional Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even hit up local meetups. The more people you know, the better your chances of landing that Regional Manager role.

✨Tip Number 2

Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in leading multi-site teams and driving performance. Share specific examples of how you've turned around underperforming stores or implemented successful training programmes.

✨Tip Number 3

Research the company inside out! Understand their brand values, recent store openings, and customer experience strategies. This will not only help you tailor your conversations but also show that you're genuinely interested in being part of their growth journey.

✨Tip Number 4

Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who can contribute to our retail success. Plus, applying directly shows your enthusiasm and commitment to joining our team.

We think you need these skills to ace Retail Regional Manager in London

Retail Strategy Development
Team Leadership
Performance Management
Customer Experience Enhancement
Sales Analysis
KPI Interpretation
Store Operations Management
Visual Merchandising
Project Management
HR Processes
Talent Recruitment and Retention
Communication Skills
Strategic Thinking
Omnichannel Retail Understanding

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Retail Regional Manager role. Highlight your leadership experience, especially in multi-site retail, and any achievements that demonstrate your ability to drive performance and build high-performing teams.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how your background aligns with our brand values. Be specific about your experience with store openings and team development, as these are key for this role.

Showcase Your Analytical Skills: Since this role involves monitoring KPIs and sales data, make sure to mention any relevant experience you have with analytics. Share examples of how you've used data to make decisions that improved store performance or customer experience.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!

How to prepare for a job interview at KATIE LOXTON

✨Know Your Numbers

As a Regional Manager, you'll need to demonstrate your commercial and analytical skills. Brush up on key performance indicators (KPIs) relevant to retail, and be ready to discuss how you've used data to drive store performance in the past.

✨Showcase Your Leadership Style

This role is all about leading teams and fostering a high-performance culture. Prepare examples of how you've successfully managed multi-site teams, developed talent, and created training programmes that have made a real impact.

✨Understand the Brand

Familiarise yourself with Joma Jewellery and Katie Loxton's brand values and customer experience. Be prepared to discuss how you would champion these standards across the retail estate and ensure consistency in customer interactions.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving abilities and strategic thinking. Think of scenarios where you've had to manage store openings or operational changes, and be ready to explain your approach and the outcomes.

Retail Regional Manager in London
KATIE LOXTON
Location: London

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