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- Tasks: Lead daily operations and strategic initiatives for our Birmingham and London offices.
- Company: Join a dynamic entrepreneurial practice focused on fostering creativity and operational excellence.
- Benefits: Enjoy a vibrant workplace culture, professional development opportunities, and potential travel perks.
- Why this job: Be the backbone of a creative team, shaping strategies that drive growth and efficiency.
- Qualifications: Experience in operations management across multiple sites is essential; people management skills are a must.
- Other info: This role requires monthly travel between Birmingham and London offices.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an exceptional Office Operations Manager to oversee the operational excellence of our client’s entrepreneurial practice across both Birmingham and London offices. This is a pivotal role for an experienced professional who thrives in a dynamic environment and is passionate about creating the foundation that enables creative teams to flourish. This role is office based.
As Office Operations Manager, you will be the operational backbone of the business, ensuring seamless day-to-day operations whilst driving strategic initiatives that support our continued growth. Working closely with the Executive team, you will shape and implement operational strategies that enhance efficiency, maintain high standards, and foster an exceptional workplace culture.
Your responsibilities will span the full spectrum of business operation:
- You will be instrumental in maintaining ISO accreditations, managing budgets, and ensuring that internal systems and processes support creative ambitions.
- You will oversee the running of both Birmingham and London offices, requiring monthly travel between locations to maintain consistent operational standards.
- As line manager to a small support team, you will foster their professional development whilst ensuring excellence in service delivery.
- Working alongside the Executive team, you will contribute to developing operational strategies that align with business objectives.
- Your role encompasses complete responsibility for company health and safety compliance, ensuring all regulatory requirements are met and maintained across both locations.
- Some facilities support including acting as project manager for internal refurbishments and improvements.
- Quality assurance falls within your remit, as you will be responsible for ensuring internal QA processes and manage ISO accreditations, ensuring ongoing compliance and continuous improvement including GDPR.
- Your role extends to implementing and championing all internal systems and processes, serving as the guardian of operational efficiency.
- You will monitor and control company branding consistency across all touchpoints, maintaining the professional image that reflects excellence.
Applicants must have experience of the above particularly operational in a medium to large business ideally across multiple sites. Experience in Corporate or a similar setting is important. People management experience is also essential.
Office Operations Manager employer: Katie Bard
Contact Detail:
Katie Bard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Operations Manager
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by businesses in both Birmingham and London. Understanding regional differences can give you an edge in interviews, showing that you're proactive and knowledgeable about the environments you'll be managing.
✨Tip Number 2
Network with professionals in the office management field, especially those who have experience in multi-site operations. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your experience with ISO accreditations and quality assurance processes in detail. Be ready to share specific examples of how you've maintained compliance and driven continuous improvement in previous roles.
✨Tip Number 4
Showcase your people management skills by preparing examples of how you've developed teams in the past. Highlighting your ability to foster professional growth will resonate well with the hiring team, as they value strong leadership in their Office Operations Manager.
We think you need these skills to ace Office Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Office Operations Manager position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in operational management, particularly in medium to large businesses. Emphasise your achievements in maintaining ISO accreditations and managing budgets, as these are crucial for this role.
Write a Strong Cover Letter: In your cover letter, express your passion for creating an exceptional workplace culture and your ability to drive strategic initiatives. Use specific examples from your past roles to demonstrate how you have successfully managed operations across multiple sites.
Highlight People Management Skills: Since people management experience is essential for this role, make sure to include examples of how you have developed and supported teams in previous positions. This will show your capability to foster professional development and ensure excellence in service delivery.
How to prepare for a job interview at Katie Bard
✨Understand the Company Culture
Before your interview, take some time to research the company's culture and values. This role is pivotal in fostering an exceptional workplace culture, so demonstrating your understanding of their ethos and how you can contribute will set you apart.
✨Showcase Your Operational Experience
Be prepared to discuss your previous experience in managing operations, especially in a medium to large business. Highlight specific examples where you've successfully implemented operational strategies or improved efficiency, as this aligns directly with the responsibilities of the role.
✨Prepare for People Management Questions
As a line manager, you'll be responsible for fostering the professional development of your team. Anticipate questions about your management style and be ready to share examples of how you've supported team members in their growth and ensured excellence in service delivery.
✨Demonstrate Your Compliance Knowledge
Since the role involves maintaining ISO accreditations and ensuring health and safety compliance, brush up on relevant regulations and standards. Be ready to discuss how you've managed compliance in past roles and your approach to continuous improvement.
