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- Tasks: Lead a dynamic HR team to deliver top-notch services and manage daily operations.
- Company: Global multi-service provider with a focus on client delivery and service excellence.
- Benefits: Full-time role with opportunities for professional growth and development.
- Why this job: Make a real impact in HR while developing your leadership skills in a global setting.
- Qualifications: Experience in professional services and HR Shared Services is essential.
- Other info: Join a diverse team and enjoy equal opportunities in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
My client is a global multi-service provider recruiting an HR Services Team Leader. This role is client delivery focused with an international remit and involves leading a team to deliver high levels of service to stakeholders. You will be involved in day-to-day operations, manage KPIs for HR queries, and provide coaching and development to the team. The team handles HR compliance checks, international visa requirements, contracts, terms and conditions, and related transactional processes with a focus on service excellence.
Responsibilities
- Oversee the performance of the HR team, delegate and monitor workloads, and ensure timely delivery of HR services.
- Provide coaching and development for team members.
- Manage HR compliance checks, international visa requirements, contracts, terms and conditions, and related transactional processes.
- Be involved in day-to-day operations and manage KPIs for HR queries coming through the inbox; manage internal stakeholders.
Qualifications
- Professional services experience – essential
- Experience in an HR Shared Services environment
Employer information
Katie Bard is acting as an agency and is an equal opportunities employer.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Human Resources
Industries
- Business Consulting and Services
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Human Resources Shared Services Team Lead employer: Katie Bard
Contact Detail:
Katie Bard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Shared Services Team Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to show how your experience aligns with their needs, especially in managing HR compliance and team performance.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to boost your confidence. Focus on articulating your experience in HR shared services and how you can lead a team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Human Resources Shared Services Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Services Team Leader role. Highlight your experience in managing teams and delivering high levels of service, as well as any relevant professional services experience.
Showcase Your Skills: In your cover letter, showcase your skills in coaching and development. We want to see how you’ve helped team members grow and how you manage workloads effectively.
Be Clear and Concise: When filling out the application, be clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Katie Bard
✨Know Your HR Stuff
Make sure you brush up on your knowledge of HR compliance checks, international visa requirements, and contracts. Being able to discuss these topics confidently will show that you're well-prepared and understand the core responsibilities of the role.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be ready to share examples of how you've successfully managed teams in the past. Talk about how you've delegated tasks, monitored workloads, and provided coaching to help your team excel.
✨Understand Service Excellence
Familiarise yourself with what service excellence means in an HR context. Be prepared to discuss how you would ensure high levels of service delivery to stakeholders and manage KPIs effectively.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company's HR strategies and how they measure success in their shared services. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
