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- Tasks: Lead and develop a dynamic HR Shared Services team to ensure top-notch service delivery.
- Company: Join a leading organisation with a strong focus on HR excellence.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving performance and improving HR processes.
- Qualifications: Experience in managing HR teams and a solid understanding of HR policies.
- Other info: Be part of a supportive global HR team with excellent career advancement potential.
The predicted salary is between 40000 - 50000 £ per year.
A leading, complex organisation is seeking an experienced HR professional to take on the role of HR Shared Services Team Leader within its established HR function. Operating within a policy-led and process-driven environment, this position plays a key role in ensuring the consistent and compliant delivery of HR operations across a national remit.
The successful candidate will be responsible for the day-to-day management of a small HR Shared Services team, driving performance, ensuring service excellence, and maintaining adherence to established policies and governance frameworks. Working as part of a wider global HR team, the role requires a confident leader who can balance operational delivery with people management. This is a hands-on leadership role, overseeing both team performance and service outcomes to ensure a seamless and efficient HR support function.
Key responsibilities will include:
- Leading, coaching and developing a team of HR Shared Services Administrators
- Managing team performance, workload allocation and service delivery standards
- Ensuring HR processes are delivered consistently in line with policy and compliance requirements
- Monitoring service metrics, workflows and turnaround times to drive efficiency
- Producing regular HR operational reports for senior stakeholders
- Supporting the team through peak periods and fluctuating workloads
- Identifying opportunities for continuous improvement within established frameworks
- Building effective relationships with internal stakeholders to manage expectations and service delivery
Applicants must demonstrate:
- Proven experience managing an HR Shared Services or HR support team in a high-volume environment
- Strong understanding of HR processes, governance and policy adherence
- Experience of leading teams to deliver against SLAs and performance targets
- A professional, credible approach with the ability to engage stakeholders effectively
HR Team Leader (Shared Services) employer: Katie Bard
Contact Detail:
Katie Bard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Team Leader (Shared Services)
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. This will help you tailor your responses and show that you’re not just a fit for the role, but for the team too. Plus, it’ll give you some great talking points!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've led a team or improved processes. Being able to share these experiences will demonstrate your capability as an HR Team Leader and make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace HR Team Leader (Shared Services)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the HR Shared Services Team Leader role. Highlight your leadership experience and any relevant achievements in managing HR teams.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share your passion for HR and how your background aligns with our needs, especially in driving performance and service excellence.
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. We want to know how you motivate and develop your team while ensuring compliance and efficiency in HR operations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Katie Bard
✨Know Your HR Processes
Make sure you brush up on your knowledge of HR processes and governance frameworks. Be ready to discuss how you've successfully managed HR operations in the past, especially in a high-volume environment. This will show that you understand the importance of compliance and policy adherence.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about specific situations where you’ve driven performance or improved service delivery. This will demonstrate your ability to balance operational delivery with effective people management.
✨Be Data-Driven
Familiarise yourself with key performance metrics and how they relate to HR Shared Services. Be prepared to discuss how you’ve used data to monitor service metrics and drive efficiency in your previous roles. This shows that you can produce regular operational reports and make informed decisions.
✨Build Relationships
Think about how you’ve built effective relationships with internal stakeholders in the past. Be ready to share examples of how you’ve managed expectations and ensured service delivery. This will highlight your professional approach and ability to engage with others effectively.