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- Tasks: Support clients and manage administrative tasks in a dynamic team environment.
- Company: Join a close-knit, entrepreneurial business in the beautiful Cotswolds.
- Benefits: Enjoy hybrid working options and a collaborative culture.
- Why this job: Be part of a growing team that values client focus and innovation.
- Qualifications: Experience in client-focused roles and strong IT skills are essential.
- Other info: Access to a car is recommended due to location.
The predicted salary is between 28800 - 48000 £ per year.
A close knit, entrepreneurial and collaborative business based in the Cotswolds are seeking a forward thinking, client focused and detail oriented Client Account Executive to join their growing team on a full time, permanent basis with the opportunity for hybrid working.
Supporting the founder of the business you will work closely with an experienced team to help with all administrative and client focused aspects of the business. The successful candidate will have a proven track record of working in client focused roles, ideally within rapidly growing businesses alongside having a broad administrative background.
You must have strong communication and administrative skills alongside being a team player and have a flexible approach to work.
Day to day duties include:
- Managing of the CRM system
- Utilising AI to conduct detailed reports for their clients
- Analysing data to report on trends and present back to clients where needed
- Handling all queries from clients, ensuring their SLAs are adhered to
- Setting up new clients on their system and helping them through the onboarding process
- Supporting with invoicing and payment collection, handling any billing queries
- Ad hoc project and administrative support
The successful candidate will have worked in a similar role, such as Account Executive, Client Relationship Coordinator or broader Administration/Coordinator roles, ideally from within the Technology or similar industries. You will have strong IT skills, be advanced with MS packages including Excel and have high levels of service delivery.
Due to the location of this role, it is recommended that the successful candidate has access to a car. The company does offer hybrid working once training is completed.
If this is of interest then apply now!
Client Account Coordinator in Cheltenham employer: Katie Bard
Contact Detail:
Katie Bard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Coordinator in Cheltenham
✨Tip Number 1
Familiarise yourself with the company's CRM system and any AI tools they might be using. Showing that you have a basic understanding of these systems can set you apart during the interview.
✨Tip Number 2
Brush up on your data analysis skills, especially in Excel. Being able to demonstrate your ability to analyse trends and present findings will be crucial for this role.
✨Tip Number 3
Prepare examples from your past experience where you've successfully managed client relationships or resolved queries. This will help you illustrate your client-focused approach during discussions.
✨Tip Number 4
Since the role involves hybrid working, be ready to discuss how you manage your time and productivity when working remotely. This shows your flexibility and readiness for the role.
We think you need these skills to ace Client Account Coordinator in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client-focused roles and administrative tasks. Use specific examples that demonstrate your skills in managing CRM systems and handling client queries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to work collaboratively and your flexible approach, as these are key traits they are looking for.
Highlight Relevant Skills: Emphasise your strong communication and IT skills, particularly your proficiency with MS packages like Excel. Provide examples of how you've used these skills in previous roles to deliver high levels of service.
Showcase Your Adaptability: In your application, mention any experience you have in rapidly growing businesses or technology sectors. Highlight your ability to adapt to new challenges and support various administrative functions.
How to prepare for a job interview at Katie Bard
✨Showcase Your Client-Focused Experience
Make sure to highlight your previous roles that involved client interaction. Discuss specific examples where you successfully managed client relationships or resolved issues, as this will demonstrate your suitability for the Client Account Coordinator position.
✨Demonstrate Your Administrative Skills
Prepare to talk about your experience with administrative tasks, particularly in managing CRM systems and using MS Excel. Be ready to provide examples of how you've used these skills to improve efficiency or support clients in past roles.
✨Emphasise Team Collaboration
Since the role requires working closely with a team, share instances where you collaborated effectively with colleagues. Highlight your ability to be a team player and how you adapt to different working styles within a group.
✨Prepare for Questions on Flexibility
Given the need for a flexible approach to work, think about how you've adapted to changing circumstances in previous jobs. Be prepared to discuss how you handle multiple tasks and shifting priorities while maintaining high service delivery.
