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- Tasks: Lead daily operations and implement strategies for growth across Birmingham and London offices.
- Company: Join a dynamic practice focused on operational excellence and strategic leadership.
- Benefits: Enjoy genuine career progression and the chance to shape operational strategy.
- Why this job: Make a real impact in a growing business while fostering an outstanding workplace culture.
- Qualifications: Proven experience in operations and people management, ideally in medium to large businesses.
- Other info: This is an office-based role with monthly travel between locations.
The predicted salary is between 43200 - 72000 £ per year.
Are you an experienced operations professional ready to take the next step into a senior management role? We are seeking an exceptional Operations Manager to drive operational excellence across our client's dynamic practice, spanning both Birmingham and London offices. This is the perfect opportunity for an ambitious operations specialist who wants to transition into strategic leadership whilst making a real impact on a growing business.
This is an office-based position offering genuine career progression and the chance to shape operational strategy.
As Operations Manager, you will be the operational cornerstone of the business, ensuring seamless day-to-day operations whilst implementing strategic initiatives that support continued growth. Working closely with the Executive team, you will:
- Develop and execute operational strategies that enhance efficiency, maintain exceptional standards, and foster an outstanding workplace culture.
- Have operational responsibility encompassing the full spectrum of business operations, playing a crucial role in maintaining ISO accreditations, managing budgets effectively, and ensuring that internal systems and processes support the organisation's creative ambitions.
- Oversee operations across both Birmingham and London offices, maintaining consistent operational standards through regular site visits, requiring monthly travel between locations.
- Lead a dedicated support team, fostering their professional development whilst ensuring excellence in service delivery.
- Partner with the Executive team in developing operational strategies that align with business objectives and drive organisational success.
- Have complete responsibility for company health and safety compliance, ensuring all regulatory requirements are met and maintained across both locations.
- Manage quality assurance with accountability for internal QA processes and managing ISO accreditations, ensuring ongoing compliance and continuous improvement including GDPR requirements.
- Implement and champion all internal systems and processes, serving as the guardian of operational efficiency.
- Monitor and control company branding consistency across all touchpoints, maintaining the professional image that reflects organisational excellence.
We are looking for candidates with proven operational and executive support experience in medium to large businesses looking to move up, ideally across multiple sites. Corporate or similar professional services background is essential, alongside demonstrated people management experience. This role offers the ideal platform for career advancement into senior operational leadership.
Business Operations Manager employer: Katie Bard
Contact Detail:
Katie Bard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Operations Manager
✨Tip Number 1
Network with professionals in the operations field, especially those who have experience in multi-site management. Attend industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 2
Research the company’s current operational strategies and challenges. Understanding their specific needs will allow you to tailor your discussions during interviews, showcasing how your skills and experiences align with their goals.
✨Tip Number 3
Prepare to discuss your experience with ISO accreditations and quality assurance processes. Highlighting your familiarity with these standards will demonstrate your capability to maintain compliance and drive continuous improvement within the organisation.
✨Tip Number 4
Showcase your leadership style and people management skills during interviews. Be ready to share examples of how you've developed teams and fostered a positive workplace culture, as this is crucial for the Operations Manager role.
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in multi-site environments. Emphasise your achievements in driving operational excellence and any strategic initiatives you've led.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities outlined in the job description, particularly your experience with ISO accreditations and budget management.
Showcase Leadership Skills: Highlight your people management experience and how you've developed teams in previous roles. Provide specific examples of how you've fostered a positive workplace culture and driven service excellence.
Demonstrate Strategic Thinking: Illustrate your ability to develop and execute operational strategies. Mention any past experiences where you successfully implemented changes that enhanced efficiency or improved operational standards.
How to prepare for a job interview at Katie Bard
✨Showcase Your Strategic Thinking
As a Business Operations Manager, you'll need to demonstrate your ability to develop and execute operational strategies. Prepare examples of how you've successfully implemented strategic initiatives in previous roles, focusing on efficiency and workplace culture.
✨Highlight Your People Management Skills
This role involves leading a dedicated support team, so be ready to discuss your experience in managing and developing teams. Share specific instances where you've fostered professional growth and ensured excellence in service delivery.
✨Demonstrate Compliance Knowledge
Understanding health and safety compliance and ISO accreditations is crucial for this position. Brush up on relevant regulations and be prepared to discuss how you've managed compliance in past roles, including any experience with GDPR requirements.
✨Prepare for Site-Specific Questions
Since the role requires overseeing operations across Birmingham and London, anticipate questions about how you would maintain consistent operational standards across multiple locations. Think about your approach to regular site visits and how you would ensure seamless day-to-day operations.
