Office Manager within the Creative sector in London

Our innovative creative client is seeking an Office Manager to be the backbone of the office operations, ensuring that everything runs smoothly and efficiently. You will create a welcoming and organised environment, supporting both employees and visitors while handling a variety of administrative and operational tasks. The role will be integral in maintaining a positive workplace culture and keeping the office space optimised for productivity.

Job responsibilities

Office Operations

• Provide a warm and professional welcome to guests, ensuring they have a great experience
• Hold the whole office to a "client-ready at all times" standard, proactively spotting and fixing anything that falls short; from replenishing amenities to tidying shared spaces
• Keep meeting rooms well-maintained, manage meeting schedules, and ensure all necessary equipment is ready to use
• Oversee office, kitchen, and shared workspace upkeep, monitoring supply levels so the team always has what it needs
• Support internal events and special occasions, handling logistics to ensure smooth execution
• Coordinate office maintenance, repairs, and serve as the main contact for building management, contractors, and suppliers
• Support the Chief of Staff with fire safety checks, first aid provisions, and workplace compliance
• Assist with onboarding by preparing equipment, system access, and welcome packs, welcoming new hires and ensuring their setup is ready from day one

Executive & Administrative Support

• Provide light calendar support for senior leaders, helping coordinate meetings, manage scheduling conflicts, and book rooms
• Monitor the recruitment inbox, scheduling candidate correspondence and interviews with the senior leadership team
• Assist with travel bookings and itinerary preparation on an ad hoc basis
• Handle occasional administrative tasks such as preparing meeting materials, managing correspondence, or supporting team logistics

IT Support

• Serve as the first point of contact for basic office tech issues e.g. printers, software access, tech replacements
• Liaise with IT vendors to coordinate repairs and elevate issues as needed

Culture and Events

• Coordinate birthdays, anniversaries, and employee recognition initiatives
• Support with the planning and execution of team events, socials, lunches, offsites, and seasonal celebrations
• Support employee-led culture and wellbeing initiatives, managing related purchases, bookings, and logistics
• Coordinate logistics for company updates, Friday all-team sessions, and internal updates, ensuring these are circulated and recorded
• Own and maintain a yearly events and awareness calendar, planning seasonal celebrations cultural/religious holidays, and key awareness months

Ideal candidate will need

• 1-3 years of experience in an administrative, or operational support role
• Strong written and verbal communication skills, with the ability to interact professionally across all levels of the organisation
• Experience managing multiple priorities in a fast-paced environment while maintaining attention to detail
• A strong customer service approach and mentality
• A knack for spotting inefficiencies and taking initiative to improve processes
• A track record of being the go-to person who keeps things running behind the scenes
• The ability to handle confidential employee matters with professionalism and discretion, knowing when to escape

This role would be ideally to start as soon as possible.

Hours 9-5.30pm based 5 days in the Central London office.