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- Tasks: Support the HR team by scheduling training, managing course info, and hosting virtual sessions.
- Company: Join a dynamic, progressive firm in Birmingham focused on international HR.
- Benefits: Gain valuable experience in a leading firm with opportunities for skill development.
- Why this job: Perfect for those who love multitasking and want to enhance employee experiences.
- Qualifications: Previous L&D administration experience and strong IT skills are essential.
- Other info: Contact Matt for more details or apply online to kickstart your career!
The predicted salary is between 28800 - 43200 £ per year.
A dynamic, progressive firm based in Birmingham have an incredible opportunity for a skilled administrator to join their International HR team as a Learning and Development Advisor! This is an incredible opportunity for any individual with previous L&D administration experience to get stuck into a busy, varied role, continuing to provide a consistently excellent level of support and advisory service to the whole organisation!
Your main responsibilities will include, but are not limited to:
- Scheduling courses and trainings, sending out invitations and relevant information and monitoring acceptances and attendance
- Inputting courses and information accurately onto the learning system and tracking their progress, reporting back to the wider L&D team
- Hosting the virtual training sessions, admitting attendees, and monitoring the chat rooms and questions
- Act as the first line of support, answering any telephone and email enquiries and providing additional advice and information on the courses and trainings
- Identify and propose improvements that would enhance the employee-customer experience, and the services provided
Previous L&D administration/coordination experience, and experience using CRM systems is desired alongside strong coordination experience within a professional services environment. You must be extremely organised and able to multi-task, use your initiative to manage and prioritise high volumes of work, and pay keen attention to detail. Strong IT and Microsoft Office skills are also essential.
This is an extremely exciting opportunity for the right individual to develop their skill set within a leading firm! If you are interested and think this is the right role for you, please apply online.
Learning and Development Assistant employer: Katie Bard (Angela Mortimer Plc)
Contact Detail:
Katie Bard (Angela Mortimer Plc) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Development Assistant
✨Tip Number 1
Familiarise yourself with the latest trends in Learning and Development. Understanding current methodologies and tools can help you stand out during discussions and interviews, showing that you're proactive and knowledgeable about the field.
✨Tip Number 2
Network with professionals in the L&D space. Attend relevant workshops or webinars to connect with others in the industry. This can lead to valuable insights and potentially even referrals for the position.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've managed multiple tasks in previous roles. Be ready to provide specific examples of how you prioritised work and ensured attention to detail, as these are crucial for the role.
✨Tip Number 4
Showcase your IT and Microsoft Office skills during any interactions. If you have experience with CRM systems, be prepared to discuss how you've used them effectively in past roles, as this will demonstrate your technical proficiency.
We think you need these skills to ace Learning and Development Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Learning and Development administration. Emphasise your organisational skills, attention to detail, and any previous roles where you managed training schedules or used CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to multitask and provide excellent support in a professional environment.
Highlight Technical Skills: Since strong IT and Microsoft Office skills are essential, ensure you mention your proficiency in these areas. Provide examples of how you've used these skills in past roles, particularly in relation to scheduling and tracking training sessions.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Katie Bard (Angela Mortimer Plc)
✨Showcase Your Organisational Skills
As a Learning and Development Assistant, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised training sessions or managed schedules, highlighting your attention to detail.
✨Familiarise Yourself with CRM Systems
Since experience with CRM systems is desired, make sure to brush up on any relevant software you’ve used in the past. Be ready to discuss how you've utilised these systems to track progress or manage data effectively.
✨Prepare for Virtual Training Scenarios
Given that hosting virtual training sessions is part of the role, practice speaking clearly and confidently in a virtual setting. You might even want to set up a mock session with a friend to get comfortable with managing chat rooms and addressing questions.
✨Think About Employee-Customer Experience Improvements
The job involves identifying ways to enhance the employee-customer experience. Come prepared with ideas or suggestions based on your previous roles, showing that you can think critically about improving services and support.
