At a Glance
- Tasks: Onboard clients and implement tailored success plans for long-term growth.
- Company: Forward-thinking tech provider with a progressive culture.
- Benefits: Hybrid work, career progression, and hands-on experience in client relations.
- Other info: Dynamic environment with opportunities for continuous improvement and development.
- Why this job: Build your commercial experience while making a real impact in tech.
- Qualifications: Experience in client-facing roles and a passion for technology.
The predicted salary is between 28000 - 35000 £ per year.
My client is a forward-thinking tech provider with a real entrepreneurial and progressive set up. An opportunity has arisen for a Graduate Client Support Executive to join their team as an addition due to internal growth. The role offers progression and development. This varied and busy hybrid role is ideal for a graduate wanting to build their commercial experience.
- Effectively onboard new clients, setting the foundation for long-term success.
- Implement tailored success plans that align with client objectives.
- Analyse client needs to identify immediate solutions that enhance user engagement and product integration.
- Utilise client feedback to drive continuous improvement in service delivery and product enhancements.
- Maintain comprehensive documentation of all client interactions, progress on individual accounts, and milestones achieved.
- Prepare and present regular reports on client engagement, product usage, and success metrics.
- Provide first line support to customer queries to effect quick and seamless resolutions.
Applicants will have previous experience in a Client Facing role managing customer relationships and queries. You will be service driven, have a passion for tech and be keen to progress your career within a client facing role.
Graduate Client Executive in tech employer: Katie Bard (Angela Mortimer Plc)
As a forward-thinking tech provider, our company fosters a dynamic and entrepreneurial work environment that prioritises employee growth and development. With a hybrid working model based in Birmingham, we offer graduates the chance to build their commercial experience while enjoying a supportive culture that values innovation and client success. Join us to be part of a team that not only drives technological advancements but also invests in your career progression through tailored training and mentorship opportunities.
Contact Details:
Katie Bard (Angela Mortimer Plc) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Client Executive in tech
✨Tip Number 1
Network like a pro! Reach out to people in the tech industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your client-facing skills! Role-play common scenarios you might encounter in the role, like handling customer queries or presenting reports. The more comfortable you are, the better you'll perform in real situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Graduate Client Executive in tech
Some tips for your application 🫡
Show Your Passion for Tech:Make sure to highlight your enthusiasm for technology in your application. We love candidates who are genuinely excited about the tech world and can bring that energy to our team!
Tailor Your Application:Don’t just send a generic CV and cover letter. Take the time to tailor your application to the Graduate Client Executive role. Mention specific skills and experiences that align with what we’re looking for.
Highlight Client-Facing Experience:Since this role involves managing customer relationships, be sure to showcase any previous experience you have in client-facing roles. We want to see how you've successfully handled queries and built rapport with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Katie Bard (Angela Mortimer Plc)
✨Know Your Tech
Make sure you brush up on the latest trends and technologies in the industry. Being able to discuss how tech can enhance client engagement will show your passion and understanding of the role.
✨Understand Client Needs
Before the interview, think about how you would approach onboarding new clients. Be ready to share examples of how you've identified client needs in the past and how you’ve tailored solutions to meet those needs.
✨Showcase Your Communication Skills
As a Graduate Client Executive, you'll need to communicate effectively with clients. Prepare to demonstrate your ability to explain complex concepts simply and clearly, perhaps through role-play scenarios or examples from previous experiences.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of specific instances where you resolved client issues quickly and efficiently, and be ready to discuss the outcomes and what you learned from those experiences.
