At a Glance
- Tasks: Welcome clients, manage meetings, and support office logistics in a vibrant environment.
- Company: Boutique professional services firm in Birmingham city centre.
- Benefits: Flexible part-time hours, dynamic work atmosphere, and opportunities for personal growth.
- Other info: Join a collaborative team where no two days are the same!
- Why this job: Be the face of the business and create memorable client experiences every day.
- Qualifications: Experience in client-facing roles and strong communication skills required.
The predicted salary is between 12 - 15 £ per hour.
Are you a polished, professional, and customer-focused individual who enjoys creating exceptional first impressions?
We are seeking a personable and proactive Front of House Coordinator to join a boutique professional services firm based in the heart of Birmingham city centre.
This is a fantastic opportunity for someone who thrives in a client-facing environment and enjoys being at the centre of a busy, collaborative office.
As the face of the business, you will play a key role in delivering an outstanding client experience while ensuring the smooth day-to-day running of the office.
No two days will be the same in this varied and rewarding position.
Key Responsibilities
- Providing a warm, professional welcome to clients and visitors, ensuring an exceptional front‑of‑house experience at all times.
- Preparing and serving refreshments, maintaining high hospitality standards across meetings and events.
- Managing meeting room bookings, setup, and turnaround to ensure spaces are always presented to an excellent standard.
- Coordinating catering, couriers, travel arrangements, and other office logistics efficiently and professionally.
- Supporting the planning and delivery of client events and internal initiatives.
- Assisting with office administration, reporting, and documentation, including compliance‑related requirements.
- Supporting data collection and reporting to assist with sustainability, energy efficiency, and compliance projects.
- Ensuring Health & Safety standards are adhered to and promoting best practice across the office.
About You
- Previous experience within a Front of House, Reception, Hospitality, PA, or other client‑facing role.
- A confident and professional communicator with excellent interpersonal skills.
- Strong working knowledge of Microsoft Office, including Word, Excel, Outlook, and diary management.
- Highly organised with the ability to prioritise and manage multiple tasks effectively.
- A proactive, positive approach and a genuine desire to deliver exceptional service.
- Excellent attention to detail and a willingness to get involved wherever needed.
Katie Bard is committed to protecting your personal data.
Katie Bard acts as an employment agency for permanent recruitment and an employment business for temporary recruitment.
Your application will be handled in accordance with UK GDPR and the Data Protection Act 2018.
Please refer to our Privacy Notice on our website for full details of how we use your data, your rights, and how to contact us.
If your application is unsuccessful, your details will be retained for up to six weeks and then securely deleted, unless you consent to being kept on our register for future opportunities.
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Receptionist (Part-time) in Birmingham employer: Katie Bard (Angela Mortimer Plc)
Join a dynamic and supportive team at a leading UK-wide organisation, where your expertise as a Senior Payroll Specialist will be valued and recognised. With a hybrid working model that promotes work-life balance and a culture focused on employee development, you will have access to continuous growth opportunities while contributing to an outstanding employee experience. Located in the picturesque Stratford-upon-Avon, this role offers not just a job, but a chance to thrive in a collaborative environment that prioritises both professional and personal fulfilment.
Contact Details:
Katie Bard (Angela Mortimer Plc) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Part-time) in Birmingham
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Katie Bard (Angela Mortimer Plc) and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Katie Bard (Angela Mortimer Plc) and let us see your personality shine through!
We think you need these skills to ace Receptionist (Part-time) in Birmingham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Katie Bard (Angela Mortimer Plc).
Get Familiar with Our Brand:Before applying, take some time to learn about Katie Bard (Angela Mortimer Plc) and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Katie Bard (Angela Mortimer Plc)
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Katie Bard (Angela Mortimer Plc).
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Katie Bard (Angela Mortimer Plc) will surely appreciate.
