At a Glance
- Tasks: Be the welcoming face of a modern law firm and support office operations.
- Company: Trendy law firm located in Birmingham City Centre.
- Benefits: Competitive salary of £26k, professional environment, and opportunities for growth.
- Other info: Flexible hours for events and conferences, with a focus on personal development.
- Why this job: Join a dynamic team and enhance your communication skills while making a real impact.
- Qualifications: Previous reception or high-end hospitality experience preferred.
The predicted salary is between 40500 - 49500 £ per year.
An excellent role has arisen for a receptionist to join a glossy and modern law firm based in Birmingham City Centre, offering £26k a year. As a receptionist, you will be the face of the Birmingham office and will be working in the main reception area.
By providing a quality reception service, the main duties would include:
- Meeting and greeting internal and external clients as they arrive at the office
- Answering incoming telephone calls and redirecting to the appropriate person
- Ensuring catering and presentational requirements are provided for each booking room and events
- Assisting with preparation and running marketing events in the office when needed
- Maintaining and arranging audio visual equipment, liaising with the IT team for updates and providing support for meetings
- Setting up and helping with events and conferences, so some additional hours may be required for this role up to 5:30pm occasionally
For this role, you will need to have a positive, professional and calm manner, excellent communication skills, willingness to represent the company and a readiness to learn. It is ideal for the candidate to have previous corporate reception experience or reception experience in the high-end hospitality sector.
If you have any queries about the role, contact Katie on 0121_633_4443.
Front of House and Office Support in Birmingham employer: Katie Bard (Angela Mortimer Plc) Careers
Join a leading tech provider in Birmingham city centre, where innovation meets collaboration. As a Data Compliance Protection Assistant, you'll thrive in a supportive work culture that prioritises professional growth and offers valuable experience in governance, risk, compliance, and security. Enjoy the benefits of working in a modern office environment while contributing to meaningful initiatives that safeguard sensitive information and enhance data protection practices.
Contact Details:
Katie Bard (Angela Mortimer Plc) Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House and Office Support in Birmingham
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Katie Bard (Angela Mortimer Plc) Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Katie Bard (Angela Mortimer Plc) Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Front of House and Office Support in Birmingham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Katie Bard (Angela Mortimer Plc) Careers:Your cover letter is your chance to shine! Tell us why you want to work at Katie Bard (Angela Mortimer Plc) Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Katie Bard (Angela Mortimer Plc) Careers!
How to prepare for a job interview at Katie Bard (Angela Mortimer Plc) Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
