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- Tasks: Assist customers, manage stock, and maintain store presentation in a busy retail environment.
- Company: Join Katharine House Hospice, a charity dedicated to compassionate care for those with progressive illnesses.
- Benefits: Enjoy 33 days annual leave, a pension scheme, training opportunities, and free on-site parking.
- Why this job: Make a real difference in your community while gaining valuable retail experience and skills.
- Qualifications: Experience or interest in retail and excellent customer service skills are essential.
- Other info: Flexible hours over a 7-day trading period, including weekends.
The predicted salary is between 10000 - 12000 £ per year.
Location: Hemlock Way, Cannock
Salary: £11,933.33 per annum (Actual) £22,375 per annum (Full time equivalent)
Hours: 20 hours per week, flexible over a 7 day trading period, which will include weekends
Application deadline: Sunday 29 December 2024
Interview date: Wednesday 8 January 2025
Job Reference: RAC02
Are you a highly motivated, dynamic, retail focused individual with a strong flair for fashion and merchandising? Do you have commercial experience?
About us
We are Katharine House Hospice, and we’re dedicated to providing compassionate care to people in our community affected by progressive illnesses. Everyone here plays an integral role in making this possible. We value people – so much so, it’s one of our three key values as a charity.
The role
As our Retail Assistant, you’ll play a vital role in supporting the whole team, who in turn support the whole charity. This is a physically demanding position in a busy retail environment with some lifting of furniture/donated goods required.
Here’s some of the duties of the role:
- Ensuring the highest standards of customer service at all times, dealing with any issues efficiently.
- Supporting any promotions as directed by the Retail Store Manager/Retail Operations Team.
- Contributing to maintaining a high standard of presentation throughout all areas.
- Providing a high standard of customer service greeting the customers who enter the shop.
- Contributing to the store achieving high standards of housekeeping, organisation and cleanliness throughout the shop store premises.
- Assisting shoppers to find the goods and products they are looking for.
- Actively encouraging Gift Aid donations, managing the process within the store.
- Receiving and storing the delivery of stock, this will include items of furniture.
- Stocking shelves with merchandise.
What we offer
- Annual leave: 33 days per annum, which includes bank holidays (pro rata for part time), increasing after five and 10 years’ service.
- Pension scheme: We match contributions up to 7% to a NEST scheme. If you’re currently contributing to the NHS pension scheme you can continue to do so.
- Death in service benefit: Reassurance should the worst happen. 2 x salary to your family.
- Employee assistance programme: Providing support for your wellbeing.
- Training and development opportunities: Continuous learning and professional growth.
- Occupational sick pay: Support during times of illness.
- Healthcare cash benefit plan: Contributory plan to help cover health-related expenses.
- Free on-site parking.
Skills and experience
We’re looking for someone who is professional and approachable and has:
- Experience or an interest in retail.
- Excellent customer service skills.
- A positive ‘can do’ attitude.
Join us and make a difference
If you’re passionate about people and want to contribute to a mission that matters, we’d love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most.
If you’d like to know more about this role, without commitment, please contact the Personnel Office on 01785 218257.
How to apply
You can download an application pack and/or apply online below. Alternatively, you can email or call the Personnel Team on 01785 218257 to request an application pack.
Closing date: Sunday 29 December 2024
Please note: completed applications may be emailed to or submitted as hard copies, by the closing date above; unfortunately, we are unable to accept or consider CVs, unless submitted alongside an application form. Internal applicants should apply via an expression of interest outlining the reasons for your interest and detailing any relevant experience.
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Retail Assistant Cannock employer: Katharine House Hospice
Contact Detail:
Katharine House Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Cannock
✨Tip Number 1
Familiarise yourself with Katharine House Hospice's mission and values. Understanding their commitment to compassionate care will help you convey your passion for the role during the interview.
✨Tip Number 2
Prepare examples of your previous retail experience, especially focusing on customer service scenarios. Highlighting your ability to handle customer queries and promote products will demonstrate your suitability for the Retail Assistant position.
✨Tip Number 3
Showcase your enthusiasm for fashion and merchandising by discussing current trends or successful promotions you've been part of in the past. This will illustrate your proactive approach and interest in the retail environment.
✨Tip Number 4
Be ready to discuss how you can contribute to maintaining high standards of presentation and cleanliness in the store. Providing specific strategies or ideas will show that you're serious about making a positive impact in the role.
We think you need these skills to ace Retail Assistant Cannock
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight your relevant experience in retail and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to providing excellent customer service. Mention specific examples from your past experiences that demonstrate your skills and how they align with the charity's mission.
Highlight Relevant Experience: In your CV, focus on any previous retail or customer service roles you have held. Emphasise your ability to work in a team, manage stock, and maintain high standards of presentation, as these are crucial for the role.
Follow Application Instructions: Ensure you follow the application instructions provided by Katharine House Hospice. Submit your application form along with any required documents before the deadline, and remember that CVs alone will not be accepted unless accompanied by the application form.
How to prepare for a job interview at Katharine House Hospice
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share any relevant experiences or stories that highlight your passion for helping customers and creating a positive shopping experience.
✨Demonstrate Your Team Spirit
Since the role involves supporting the whole team, be prepared to discuss how you work well with others. Provide examples of past teamwork experiences and how you contributed to achieving common goals.
✨Highlight Your Customer Service Skills
Prepare to discuss specific instances where you provided excellent customer service. Think about challenges you faced and how you resolved them, as this will show your ability to handle various situations effectively.
✨Understand the Charity's Mission
Familiarise yourself with Katharine House Hospice and its mission. Being able to articulate why you want to work for a charity and how you can contribute to their goals will set you apart from other candidates.
