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- Tasks: Coordinate repairs, manage orders, and liaise with customers and contractors.
- Company: Join a dynamic team focused on property repairs in Stratford Upon Avon.
- Benefits: Earn £15 per hour with a Monday to Friday schedule.
- Other info: 12-week contract with potential for future opportunities.
- Why this job: Make a difference by ensuring efficient repairs and excellent customer service.
- Qualifications: Strong coordination skills and experience in property or maintenance environments.
The predicted salary is between 30000 - 30000 £ per year.
We are seeking a Service Coordinator to support a busy Property Repairs team, delivering a customer-focused approach to repairs management. This is a 12-week contract paying £15 per hour, working Monday–Friday, 9:00am–5:00pm and is office based in the Stratford Upon Avon area.
The role involves coordinating works orders, liaising with customers and contractors, and providing financial and administrative support to ensure repairs are completed efficiently and to agreed service levels.
Key Responsibilities of the Service Coordinator role:- Manage works orders and CRM task workflows
- Liaise with customers and contractors to progress and resolve repairs
- Process invoices, valuations, payment schedules and purchase orders
- Monitor job progress, WIP levels and SLA performance
- Support contractor performance monitoring and reporting
- Respond to written and telephone enquiries and update systems accordingly
- Strong coordination and administration skills
- Experience in repairs, property, housing or maintenance environments
- Confident using CRM systems and handling customer contact
- Organised, proactive and able to manage multiple priorities
For more information on the role, please contact us. Should your application be unsuccessful, your CV will be kept on file for future vacancies.
Service Coordinator in Stratford-upon-Avon employer: Kate+Co
Contact Detail:
Kate+Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to people in the property repairs and housing sectors. You never know who might have a lead on a Service Coordinator role or can give you insider tips on the application process.
✨Tip Number 2
Prepare for interviews by brushing up on your CRM skills and understanding the ins and outs of repairs management. We want you to be able to talk confidently about how you can manage works orders and liaise with customers effectively.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple priorities in past roles. This will demonstrate that you're proactive and ready to handle the demands of the Service Coordinator position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace Service Coordinator in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your coordination and administration skills, especially in repairs or property environments. We want to see how your experience aligns with the Service Coordinator role!
Showcase Your CRM Skills: Since you'll be using CRM systems, mention any relevant experience you have with them. We love seeing candidates who are confident in handling customer contact and managing workflows.
Be Organised and Proactive: In your application, give examples of how you've managed multiple priorities in the past. We appreciate candidates who can demonstrate their organisational skills and proactive approach.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get you into the process smoothly!
How to prepare for a job interview at Kate+Co
✨Know Your Stuff
Make sure you understand the key responsibilities of a Service Coordinator. Brush up on your knowledge of works orders, CRM systems, and how to manage customer and contractor relationships. This will show that you're not just interested in the role, but that you’re ready to hit the ground running.
✨Show Off Your Organisation Skills
Since the role requires strong coordination and administration skills, prepare examples from your past experiences where you successfully managed multiple priorities. Be ready to discuss how you keep track of tasks and ensure everything runs smoothly.
✨Be Customer-Focused
This position is all about delivering a customer-focused approach. Think of specific instances where you’ve gone above and beyond for a customer or resolved a tricky situation. Highlighting your commitment to customer service will resonate well with the interviewers.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the tools they use for monitoring job progress, or how they measure contractor performance. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.