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- Tasks: Coordinate repairs, manage orders, and liaise with customers and contractors.
- Company: Join a dynamic team focused on delivering excellent property repair services.
- Benefits: Earn £15 per hour with a Monday to Friday schedule in a supportive environment.
- Other info: Office-based role in Stratford Upon Avon with opportunities for growth.
- Why this job: Make a difference by ensuring efficient repairs and enhancing customer satisfaction.
- Qualifications: Experience in property or maintenance and confidence with CRM systems.
The predicted salary is between 30000 - 30000 £ per year.
We are seeking a Service Coordinator to support a busy Property Repairs team, delivering a customer-focused approach to repairs management. This is a 12-week contract paying £15 per hour, working Monday–Friday, 9:00am–5:00pm and is office based in the Stratford Upon Avon area. The role involves coordinating works orders, liaising with customers and contractors, and providing financial and administrative support to ensure repairs are completed efficiently and to agreed service levels.
Key Responsibilities of the Service Coordinator role:
- Manage works orders and CRM task workflows
- Liaise with customers and contractors to progress and resolve repairs
- Monitor job progress, WIP levels and SLA performance
- Support contractor performance monitoring and reporting
- Respond to written and telephone enquiries and update systems accordingly
Ideal Candidate for the Service Coordinator role:
- Experience in repairs, property, housing or maintenance environments
- Confident using CRM systems and handling customer contact
Adult Service Co-ordinator (Full Time) (Permanent) in Stratford-upon-Avon employer: Kate+Co
Contact Detail:
Kate+Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adult Service Co-ordinator (Full Time) (Permanent) in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property repairs or housing sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to repairs management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your CRM skills! If you’ve got experience with specific systems, be ready to discuss how you’ve used them to improve efficiency in past roles. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing familiar names when we review applications!
We think you need these skills to ace Adult Service Co-ordinator (Full Time) (Permanent) in Stratford-upon-Avon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in repairs, property, or maintenance environments. We want to see how your skills match the role of Service Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy Property Repairs team. Be sure to mention your customer-focused approach and any experience with CRM systems.
Showcase Your Communication Skills: As a Service Coordinator, you'll be liaising with customers and contractors. In your application, highlight examples of how you've effectively communicated in previous roles. We love seeing clear and concise communication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kate+Co
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Service Coordinator role. Familiarise yourself with managing works orders and CRM systems, as well as the importance of customer communication in repairs management.
✨Showcase Your Experience
Be ready to discuss your previous experience in repairs, property, or housing environments. Prepare specific examples that highlight how you've successfully managed similar tasks, liaised with customers, and ensured efficient service delivery.
✨Demonstrate Your Communication Skills
Since the role involves a lot of customer interaction, practice articulating your thoughts clearly. Think about how you would handle common customer enquiries or issues, and be prepared to role-play these scenarios during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask the interviewer about the team dynamics, challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.