At a Glance
- Tasks: Coordinate repairs, manage orders, and liaise with customers and contractors.
- Company: Join a dynamic Property Repairs team focused on customer satisfaction.
- Benefits: Earn £15 per hour with a Monday to Friday schedule.
- Other info: 12-week contract with potential for future opportunities.
- Why this job: Make a difference in property management while developing your coordination skills.
- Qualifications: Strong admin skills and experience in repairs or housing environments.
The predicted salary is between 30000 - 30000 € per year.
We are seeking a Service Coordinator to support a busy Property Repairs team, delivering a customer-focused approach to repairs management. This is a 12-week contract paying £15 per hour, working Monday–Friday, 9:00am–5:00pm and is office based in the Stratford Upon Avon area.
The role involves coordinating works orders, liaising with customers and contractors, and providing financial and administrative support to ensure repairs are completed efficiently and to agreed service levels.
Key Responsibilities of the Service Coordinator role:- Manage works orders and CRM task workflows
- Liaise with customers and contractors to progress and resolve repairs
- Process invoices, valuations, payment schedules and purchase orders
- Monitor job progress, WIP levels and SLA performance
- Support contractor performance monitoring and reporting
- Respond to written and telephone enquiries and update systems accordingly
- Strong coordination and administration skills
- Experience in repairs, property, housing or maintenance environments
- Confident using CRM systems and handling customer contact
- Organised, proactive and able to manage multiple priorities
For more information on the role, please contact us. Should your application be unsuccessful, your CV will be kept on file for future vacancies.
Service Coordinator employer: Kate+Co
As a Service Coordinator with us, you will thrive in a supportive and dynamic work environment that prioritises customer satisfaction and teamwork. Our office in Stratford Upon Avon offers a collaborative culture where your contributions are valued, and we provide ample opportunities for professional growth and development within the property repairs sector. Join us to be part of a dedicated team that is committed to delivering high-quality service while enjoying the benefits of a flexible work schedule and a friendly atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the property repairs or housing sectors. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show how your skills align with their mission, especially in customer-focused roles like the Service Coordinator position.
✨Tip Number 3
Practice your responses to common interview questions. Think about how your coordination and administration skills can shine in the context of managing works orders and liaising with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Service Coordinator and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Relevant Experience:When you're writing your CV and cover letter, highlight any experience you have in repairs, property, or housing. We want to see how your background makes you a great fit for our busy Property Repairs team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your documents and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kate+Co
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities like managing works orders and liaising with customers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Coordination Skills
Be ready to discuss your previous experience in coordination and administration. Prepare specific examples where you've successfully managed multiple priorities or improved processes. This will demonstrate your ability to handle the demands of the job effectively.
✨Brush Up on CRM Systems
Since the role requires confident use of CRM systems, it’s a good idea to review any relevant software you’ve used before. If you have experience with specific systems, mention them during the interview to highlight your technical skills.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the Property Repairs team and their processes. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
