At a Glance
- Tasks: Support the sales team with admin tasks and deliver top-notch customer service.
- Company: Reputable organisation in Birmingham with a supportive work culture.
- Benefits: Gain valuable experience in a professional environment with growth potential.
- Other info: Opportunity for training in SAP and career advancement.
- Why this job: Join a dynamic team and enhance your skills while making a real impact.
- Qualifications: Experience in sales support or administration, strong communication, and organisational skills.
The predicted salary is between 31500 - 38500 £ per year.
An exciting opportunity has arisen for an experienced Sales Support Coordinator to join a well-established and highly regarded organisation based in Birmingham.
As part of the role, you will provide comprehensive administrative support to the sales team while delivering a high standard of customer service to external clients.
This is a varied role that would suit someone who is organised, commercially aware and confident working across multiple systems and priorities.
Key Responsibilities as a Sales Support Coordinator
- Answer incoming calls and deal with general customer enquiries professionally and efficiently.
- Process sample requests from architects, contractors and other customers, including requests received via the website.
- Liaise with suppliers to arrange samples and monitor deliveries, keeping the relevant sales team members updated.
- Maintain and review sample reports to identify and monitor new business opportunities.
- Prepare customer quotations, including initial pricing and revised or duplicated quotations.
- Create and maintain product information and pricing records across internal systems.
- Arrange product testing and obtain relevant certification and documentation when required.
- Process project registrations and reservations on behalf of the sales team.
- Provide product-specific technical information and data sheets to customers and colleagues.
- Maintain accurate and up-to-date customer and project information within the CRM system.
- Use Microsoft Teams and other internal systems to organise and maintain project-related sales information.
- Prepare professional emails, letters and other correspondence as required.
- Work closely with both internal and external sales teams to ensure enquiries and customer requirements are dealt with promptly.
The ideal candidate will have the following experience
- Previous experience in a sales support, sales administration or similar administrative role.
- Excellent written and verbal communication skills.
- Strong organisational skills and exceptional attention to detail.
- A proactive and positive approach to work.
- The ability to manage multiple tasks and deadlines effectively.
- Strong analytical and problem-solving abilities.
- A high level of professionalism, integrity and accountability.
- Experience working with CRM or business management systems.
- Previous SAP experience would be advantageous, although full training can be provided.
If you are an organised and commercially focused administrator looking for a new opportunity within a supportive and professional sales environment, this could be an excellent next step in your career.
If your CV is not shortlisted for this role, we will keep your CV on file for future opportunities.
Sales Support Coordinator in Birmingham employer: Kate+Co Careers
Join a prestigious education provider in Birmingham City Centre, where you will be part of a supportive team dedicated to enhancing the student experience. With a focus on professional development and a positive work culture, this role offers the chance to make a meaningful impact while enjoying a full-time schedule with competitive pay. Embrace the opportunity to grow within an environment that values student advocacy and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Coordinator in Birmingham
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Coordinator at Kate+Co Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Kate+Co Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Coordinator in Birmingham
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Kate+Co Careers:When writing your cover letter, make sure to tailor your message specifically for Kate+Co Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Kate+Co Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Kate+Co Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Kate+Co Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Kate+Co Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
