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For Companies At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer service and store productivity.
- Company: Join kate spade new york, a playful luxury brand under the Tapestry family.
- Benefits: Enjoy career advancement opportunities and a dynamic work environment.
- Why this job: Be part of a modern luxury brand that values innovation and inclusivity.
- Qualifications: Retail management experience and proficiency in Microsoft Office required.
- Other info: Flexible schedule needed, including nights and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose
The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in teambuilding and staff development, goal setting, and by ensuring compliance with all Kate Spade standards. We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career.
The successful individual will leverage their proficiency to:
- Creates a high energy, sales and service focused environment;
- Ensures all customers are being serviced according to the Kate Spade approach standard;
- Inspires team to meet and exceed performance standards;
- Takes initiative to act on development needs;
- Maintains a confident and/or commanding floor presence;
- Acts as advocate for the team;
- Creates partnerships with team members;
- Represents the brand appropriately in all situations.
PROFILE
The accomplished individual will possess:
- Experience in a retail service environment in a position of management;
- Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
- Ability to communicate effectively with customers and staff and manoeuvre the sales;
- Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays.
Supervisor i - ks UK Covent Garden (37.5 Hours) employer: KATE SPADE
Contact Detail:
KATE SPADE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor i - ks UK Covent Garden (37.5 Hours)
✨Tip Number 1
Familiarise yourself with Kate Spade's brand values and customer service standards. Understanding their approach to customer engagement will help you demonstrate how you can embody these principles during your interactions with the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Be ready to discuss specific situations where you inspired your team to exceed performance targets.
✨Tip Number 3
Network with current or former employees of Kate Spade, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare to discuss your experience with Microsoft Office tools, especially Excel, as this is mentioned in the job description. Being able to articulate how you've used these tools in previous roles can set you apart from other candidates.
We think you need these skills to ace Supervisor i - ks UK Covent Garden (37.5 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kate Spade's brand values and aesthetic. Highlight your understanding of their approach to customer service and how you can embody their 'living colorfully' philosophy in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail management. Emphasise any leadership roles you've held, particularly those that involved team development and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to create a high-energy sales environment. Use specific examples from your past experiences to demonstrate how you meet the job requirements.
Highlight Relevant Skills: In your application, be sure to mention your proficiency with Microsoft Office tools, as well as your communication skills. Provide examples of how you've successfully managed teams and improved sales performance in previous roles.
How to prepare for a job interview at KATE SPADE
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Kate Spade and its vibrant approach to style. Familiarise yourself with their products and values, and be ready to discuss how you embody the 'living colorfully' philosophy in your own life.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved performance. Highlight your ability to inspire others and create a positive work environment.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customer situations. Think of specific instances where you've provided exceptional service or resolved conflicts effectively. This will showcase your commitment to the Kate Spade service standards.
✨Know Your Numbers
Since the role involves maximising store productivity and profitability, brush up on your retail metrics knowledge. Be prepared to discuss how you've used data to drive sales or improve team performance in previous roles.
