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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Kate Spade brand with enthusiasm.
- Company: Join Kate Spade, a global lifestyle brand known for its optimistic femininity and stylish products.
- Benefits: Enjoy flexible hours, a vibrant work environment, and opportunities for personal growth.
- Why this job: Be part of a creative team that celebrates confident women and fosters a joyful shopping experience.
- Qualifications: Must have good English skills and previous retail experience; luxury retail background is a plus.
- Other info: Work 7.5-14 hours per week at the Ashford Designer Outlet.
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color-Kate Spade New York\’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.
Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
MUSE
Our Competencies for All Employees
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn\’t upset when things are up in the air; doesn\’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
- Managerial Courage: Doesn\’t hold back anything that needs to be said; provides current, direct, complete, and \”actionable\” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
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Req ID: 61230 Primary Purpose
The Muse contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers\’ needs are consistently exceeded. PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers\’ needs;
- Service all customers according to the Kate Spade Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and supports management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
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Sales Associate - Kate Spade, Ashford Designer Outlet , 7.5-14 Hours employer: KATE SPADE
Contact Detail:
KATE SPADE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Kate Spade, Ashford Designer Outlet , 7.5-14 Hours
✨Tip Number 1
Familiarise yourself with Kate Spade's brand values and product lines. Understanding their unique style and customer base will help you connect better with potential customers and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to handle various situations on the sales floor, showcasing your ability to meet and exceed customer expectations.
✨Tip Number 3
Network with current or former employees of Kate Spade to gain insights into the company culture and expectations. This can provide you with valuable information that may set you apart from other candidates.
✨Tip Number 4
Demonstrate your interpersonal skills by engaging with staff and customers in a friendly manner during your visit to the store. This will not only show your enthusiasm but also give you a chance to showcase your ability to build rapport.
We think you need these skills to ace Sales Associate - Kate Spade, Ashford Designer Outlet , 7.5-14 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated sales skills or worked in a luxury retail environment, as this is essential for the Sales Associate position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Kate Spade's brand values and how you embody their principles. Mention your passion for fashion and customer service, and provide specific examples of how you've exceeded customer expectations in past roles.
Showcase Your Interpersonal Skills: In your application, highlight your ability to build relationships with customers and colleagues. Use examples that demonstrate your interpersonal savvy and how you've successfully navigated challenging situations in a retail setting.
Demonstrate Your Drive for Results: Include quantifiable achievements in your application, such as sales targets met or exceeded in previous positions. This will show your potential employer that you are results-oriented and can contribute positively to the store's goals.
How to prepare for a job interview at KATE SPADE
✨Show Your Passion for the Brand
Before the interview, take some time to familiarise yourself with Kate Spade's history, values, and product range. Demonstrating your enthusiasm for the brand and its commitment to optimistic femininity will resonate well with the interviewers.
✨Highlight Your Customer Service Skills
Since the role focuses heavily on customer interaction, be prepared to share specific examples of how you've successfully met or exceeded customer expectations in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Team Spirit
The job requires working as part of a team, so be ready to discuss how you’ve collaborated with others in past positions. Share instances where you encouraged teammates or contributed to a positive team environment.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview to showcase your sales techniques and customer service approach. Practice responding to various customer scenarios, focusing on how you would embody the Kate Spade service standards.
