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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Kate Spade brand with enthusiasm.
- Company: Join Kate Spade, a vibrant part of Tapestry, known for its playful sophistication and inclusivity.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity and customer connection in a luxury retail setting.
- Qualifications: Must have strong English skills and previous retail experience; luxury retail background is a plus.
- Other info: This role offers 15-22 hours per week at our St Pancras location.
Crisp color, graphic prints and playful sophistication are the hallmarks of kate spade new york. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose
The Muse contributes to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills, and Kate Spade Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers' needs;
- Service all customers according to the Kate Spade Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Muse Iii (Sales Associate) - ks UK St Pancras (15-22 Hours) employer: KATE SPADE
Contact Detail:
KATE SPADE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Muse Iii (Sales Associate) - ks UK St Pancras (15-22 Hours)
✨Tip Number 1
Familiarise yourself with the Kate Spade brand and its values. Understanding their approach to customer service and sales will help you embody the brand ambassador role they are looking for.
✨Tip Number 2
Practice your communication skills, especially in a retail context. Being able to engage with multiple customers at once is crucial, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Showcase your previous retail experience by preparing specific examples of how you've met sales goals or exceeded customer expectations in past roles. This will demonstrate your ability to contribute to the store's success.
✨Tip Number 4
Highlight your enthusiasm and energy during any interactions, whether in person or over the phone. A positive attitude is key in luxury retail, and it can set you apart from other candidates.
We think you need these skills to ace Muse Iii (Sales Associate) - ks UK St Pancras (15-22 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kate Spade's brand identity and values. Highlight your understanding of their playful sophistication and how it resonates with your personal style in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail, especially in luxury environments. Emphasise any previous roles where you demonstrated sales skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to meet sales goals. Use specific examples from your past experiences to illustrate how you can contribute to the store's success.
Showcase Communication Skills: Since effective communication is key, ensure your application demonstrates your proficiency in English and your ability to engage with customers. Consider including examples of how you've successfully interacted with customers in previous roles.
How to prepare for a job interview at KATE SPADE
✨Show Your Passion for the Brand
Before the interview, immerse yourself in the world of Kate Spade. Familiarise yourself with their products, values, and brand ethos. Demonstrating genuine enthusiasm for the brand during your interview will set you apart as a candidate who truly understands and embodies the Kate Spade spirit.
✨Highlight Your Sales Experience
Be prepared to discuss your previous retail experience, especially in luxury environments. Share specific examples of how you've met or exceeded sales targets and how you’ve provided exceptional customer service. This will showcase your ability to contribute to the store's goals effectively.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of examples where you've successfully collaborated with colleagues to achieve common goals. Emphasise your ability to motivate others and work harmoniously within a team, as this aligns with the company’s values.
✨Prepare for Customer Scenarios
Anticipate questions about handling various customer situations. Think of times when you went above and beyond to meet a customer's needs or resolved a challenging situation. This will illustrate your problem-solving skills and commitment to excellent service, which are key for a Sales Associate at Kate Spade.
