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- Tasks: Lead a vibrant team, ensuring exceptional customer service and store productivity.
- Company: Join the playful and innovative Kate Spade New York family.
- Benefits: Opportunity for career advancement in a modern luxury brand.
- Why this job: Be a key player in creating a high-energy shopping experience.
- Qualifications: Retail management experience and strong communication skills required.
- Other info: Flexible hours and a chance to inspire a dynamic team.
The predicted salary is between 24000 - 36000 £ per year.
Crisp color, graphic prints and playful sophistication are the hallmarks of Kate Spade New York. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose
The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in teambuilding and staff development, goal setting, and by ensuring compliance with all Kate Spade standards. We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career.
The successful individual will leverage their proficiency to:
- Creates a high energy, sales and service focused environment;
- Ensures all customers are being serviced according to the Kate Spade approach standard;
- Inspires team to meet and exceed performance standards;
- Takes initiative to act on development needs;
- Maintains a confident and/or commanding floor presence;
- Acts as advocate for the team;
- Creates partnerships with team members;
- Represents the brand appropriately in all situations.
PROFILE
The accomplished individual will possess:
- Experience in a retail service environment in a position of management;
- Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
- Ability to communicate effectively with customers and staff and manoeuvre the sales;
- Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays.
Supervisor i - ks UK Cheshire Oaks (37.5 Hours) in England employer: KATE SPADE
Contact Detail:
KATE SPADE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor i - ks UK Cheshire Oaks (37.5 Hours) in England
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Kate Spade's products, values, and customer service standards. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 3
Prepare for role-play scenarios! As a Supervisor, you'll need to demonstrate your leadership skills. Practice handling customer interactions and team dynamics in mock interviews to showcase your ability to inspire and manage.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the brand. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Supervisor i - ks UK Cheshire Oaks (37.5 Hours) in England
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love candidates who can express themselves in a fun and engaging way, just like our brand. Don’t be afraid to show us how you live colorfully!
Tailor Your Application: Make sure to customise your application for the Supervisor role. Highlight your experience in retail management and how it aligns with our values at Kate Spade. We want to see how you can contribute to our vibrant team!
Be Specific About Your Skills: Don’t just list your skills; give us examples of how you've used them in past roles. Whether it's leading a team or creating a positive customer experience, we want to know how you’ve made an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at KATE SPADE
✨Know the Brand Inside Out
Before your interview, dive deep into Kate Spade's history, values, and product lines. Understanding their playful sophistication and commitment to customer service will help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully motivated a team or improved performance. Highlight how you can create that high-energy environment they’re looking for.
✨Demonstrate Customer Focus
Be ready to discuss how you prioritise customer service. Think of specific instances where you went above and beyond for a customer or how you ensured your team did the same. This aligns perfectly with Kate Spade's service standards.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations on the sales floor. Practice responses to scenarios like managing a difficult customer or resolving team conflicts to show your readiness for the role.
