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For Companies At a Glance
- Tasks: Lead the store team to maximise productivity and enhance customer experience.
- Company: Join Kate Spade New York, a global brand celebrating optimistic femininity.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Why this job: Be a part of a vibrant team that inspires confidence and creativity.
- Qualifications: Retail management experience and strong communication skills required.
- Other info: Dynamic work environment with a focus on team success and customer satisfaction.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready‑to‑wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of colour define a unique style synonymous with joy.
Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit. Kate Spade New York is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation, and inclusivity.
Our Competencies for All Employees
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
- Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Store Leader
The Store Leader leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade standards. The Store Leader leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Kate Spade Service expectations. It is their role to protect the Kate Spade Service environment by consistently making decisions that enhance the customer’s experience in the store and with the brand.
- Take ownership and accountability for store.
- Show leadership through role modelling Kate Spade Service behaviours and Kate Spade selling standards.
- Demonstrate empowerment to solve customer problems and meet customers’ needs.
- Inspire team to meet and exceed performance standards.
- Act as advocate for the team, able to motivate others to achieve results.
- Communicate effectively with store manager, peers, supervisors, and corporate partners.
- Develop plans to address key business issues, and utilise plans to impact business and achieve desired results.
- Able to influence others to gain support to achieve goals and complete projects.
- Demonstrate effective time management skills.
Profile
- Experience in a retail service environment in a position of management.
- Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook.
- Ability to communicate effectively with customers and staff and manoeuvre the sales.
- Ability to work flexible schedule to meet the needs of the business, including nights, weekends and public holidays.
Store Leader i - ks UK Braintree (37.5 Hours) 12 Months Maternity Cover employer: KATE SPADE
Contact Detail:
KATE SPADE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Leader i - ks UK Braintree (37.5 Hours) 12 Months Maternity Cover
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail world, especially those who have experience with brands like Kate Spade. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the brand's values and recent news. Show us that you understand Kate Spade's commitment to optimism and inclusivity, and be ready to discuss how you can contribute to that culture.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through! Use examples from your past experiences that highlight your leadership and customer service skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Leader i - ks UK Braintree (37.5 Hours) 12 Months Maternity Cover
Some tips for your application 🫡
Show Your Personality: When writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the brand. Remember, Kate Spade is all about optimism and joy, so reflect that in your words!
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Store Leader role. Use keywords from the job description, like 'customer focus' and 'team building', to show us you understand what we’re looking for. It’s all about making that connection!
Be Specific with Examples: We love a good story! When discussing your past experiences, provide specific examples that demonstrate your skills and competencies. Whether it’s a time you exceeded sales targets or resolved a customer issue, concrete examples will make your application stand out.
Check Your Details: Before hitting send, give your application a thorough proofread. Typos and errors can distract from your amazing qualifications. We want to see your attention to detail, so take a moment to ensure everything is polished and professional. And remember, apply through our website for the best chance!
How to prepare for a job interview at KATE SPADE
✨Know the Brand Inside Out
Before your interview, dive deep into Kate Spade New York's history, values, and product lines. Understanding their commitment to optimistic femininity and how they celebrate confident women will help you connect your answers to their brand ethos.
✨Showcase Your Leadership Skills
As a Store Leader, you'll need to demonstrate your ability to inspire and motivate a team. Prepare examples from your past experiences where you've successfully led a team, tackled challenges, or improved performance. Be ready to discuss how you can apply these skills at Kate Spade.
✨Emphasise Customer Focus
Since customer experience is key for Kate Spade, think of specific instances where you've gone above and beyond for customers. Highlight your ability to build relationships and trust, as well as how you’ve used customer feedback to improve service or products.
✨Be Ready for Situational Questions
Expect questions that assess your ability to handle ambiguity and make decisions under pressure. Prepare scenarios where you've had to adapt quickly or solve problems creatively. This will show your potential to thrive in a dynamic retail environment.
