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For Companies At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service on the sales floor.
- Company: Join Kate Spade New York, a modern luxury brand known for its playful sophistication.
- Benefits: Full-time role with opportunities for career advancement in a dynamic retail environment.
- Why this job: Be part of a rapidly expanding brand and inspire a team to exceed service standards.
- Qualifications: Retail management experience and strong communication skills are essential.
- Other info: Flexible schedule required, including nights and weekends.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Durable color, graphic prints, and playful sophistication are the hallmarks of Kate Spade New York. From handbags to clothing and décor, our exuberant approach to everyday life encourages personal style with a dash of incandescent charm. We call it living colorfully.
Primary Purpose
The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in team‑building and staff development, goal setting, & by ensuring compliance with all Kate Spade standards. We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career.
Proficiencies
- Creates a high‑energy, sales‑and‑service‑focused environment
- Ensures all customers are serviced according to the Kate Spade approach standard
- Inspires the team to meet and exceed performance standards
- Takes initiative to act on development needs
- Maintains a confident and/or commanding floor presence
- Acts as an advocate for the team
- Creates partnerships with team members
- Represents the brand appropriately in all situations
Qualifications
- Experience in a retail service environment in a position of management
- Knowledge of, and ability to use, Microsoft Excel, Word, PowerPoint, and Outlook
- Ability to communicate effectively with customers and staff and manoeuvre the sales process
- Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and public holidays
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Sales, Other, and Customer Service Retail Apparel and Fashion, Manufacturing, and Retail
Kate Spade is an equal‑opportunity and affirmative action employer. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.
Supervisor I - KS UK Cheshire Oaks (37.5 Hours) employer: kate spade new york
Contact Detail:
kate spade new york Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor I - KS UK Cheshire Oaks (37.5 Hours)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Kate Spade's products, values, and customer service approach. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at industry events. They can provide insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios on the sales floor, like dealing with difficult customers or motivating your team. This shows you’re ready to lead and inspire others.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor I - KS UK Cheshire Oaks (37.5 Hours)
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love seeing candidates who can express themselves in a fun and engaging way, just like the vibrant spirit of Kate Spade. Don't be afraid to show us what makes you unique!
Tailor Your Application: Make sure to customise your application for the Supervisor role. Highlight your relevant experience in retail management and how you've inspired teams in the past. We want to see how you can bring that same energy to our store at Cheshire Oaks!
Be Specific About Your Skills: Don't just list your skills; give us examples of how you've used them in real situations. Whether it's leading a team or providing exceptional customer service, we want to know how your skills align with the responsibilities of the Supervisor position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like our approach to living colourfully!
How to prepare for a job interview at kate spade new york
✨Know the Brand Inside Out
Before your interview, dive deep into Kate Spade's history, values, and product lines. Understanding their playful sophistication and how they encourage personal style will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to exceed performance standards and created a high-energy environment.
✨Demonstrate Customer Focus
Be ready to discuss how you ensure exceptional customer service. Share specific instances where you went above and beyond to meet customer needs, aligning your approach with Kate Spade's service standards.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations on the sales floor. Think of scenarios where you had to act quickly or make tough decisions, and be prepared to explain your thought process.
