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For Companies At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service on the sales floor.
- Company: Join Kate Spade New York, a modern luxury brand known for its playful sophistication.
- Benefits: Full-time role with opportunities for career advancement in a dynamic retail environment.
- Why this job: Be part of a rapidly expanding brand and inspire a team to exceed performance standards.
- Qualifications: Retail management experience and strong communication skills are essential.
- Other info: Flexible schedule required, including nights and weekends.
The predicted salary is between 28800 - 43200 £ per year.
Durable color, graphic prints, and playful sophistication are the hallmarks of Kate Spade New York. From handbags to clothing and décor, our exuberant approach to everyday life encourages personal style with a dash of incandescent charm. We call it living colorfully.
Primary Purpose
The Supervisor assists store management by ensuring a customer focus on the sales floor with exceptional floor supervision. As an integral member of the team, you will help to maximize store productivity and profitability by assisting in team‐building and staff development, goal setting, and by ensuring compliance with all Kate Spade standards.
We are looking for an exceptional Supervisor that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career.
Proficiencies
- Creates a high‐energy, sales‐and‐service‐focused environment
- Ensures all customers are serviced according to the Kate Spade approach standard
- Inspires the team to meet and exceed performance standards
- Takes initiative to act on development needs
- Maintains a confident and/or commanding floor presence
- Acts as an advocate for the team
- Creates partnerships with team members
- Represents the brand appropriately in all situations
Qualifications
- Experience in a retail service environment in a position of management
- Knowledge of, and ability to use, Microsoft Excel, Word, PowerPoint, and Outlook
- Ability to communicate effectively with customers and staff and manoeuvre the sales process
- Ability to work a flexible schedule to meet the needs of the business, including nights, weekends and public holidays
Seniority Level: Mid‐Senior level
Employment Type: Full‐time
Job Function: Sales, Other, and Customer Service
Retail Apparel and Fashion, Manufacturing, and Retail
Equal Opportunity Statement
Kate Spade is an equal‐opportunity and affirmative action employer. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‐recognized protected basis prohibited by applicable law.
Supervisor I - KS UK Cheshire Oaks (37.5 Hours) in London employer: kate spade new york
Contact Detail:
kate spade new york Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor I - KS UK Cheshire Oaks (37.5 Hours) in London
✨Tip Number 1
Get to know the brand! Before your interview, dive into Kate Spade's vibe and values. Familiarise yourself with their products and customer service approach. This will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired a team or handled a tough situation. Be ready to share these examples, as they’ll highlight your management skills and how you can contribute to the store's success.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure your outfit reflects the playful sophistication of Kate Spade. It’s all about making a great first impression and showing you understand the brand's aesthetic.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Supervisor I - KS UK Cheshire Oaks (37.5 Hours) in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We love seeing how you can bring that playful sophistication to life in your words. Don't be afraid to express your enthusiasm for the role and the brand!
Tailor Your Experience: Make sure to highlight your relevant experience in retail management. We want to see how you've created a high-energy environment and inspired your team in previous roles. Tailoring your application to reflect these experiences will help us see you as a perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your qualifications. Use bullet points if it helps to make your achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Kate Spade and what we stand for!
How to prepare for a job interview at kate spade new york
✨Know the Brand Inside Out
Before your interview, dive deep into Kate Spade's history, values, and product lines. Understanding their playful sophistication and customer service standards will help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or improved sales performance. Highlight how you can inspire others to meet and exceed performance standards.
✨Demonstrate Customer Focus
Be ready to discuss how you ensure exceptional customer service on the sales floor. Share specific instances where you went above and beyond to create a memorable shopping experience, reflecting the Kate Spade approach.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a retail environment. Think of scenarios where you had to handle difficult customers or manage team dynamics, and be prepared to explain your thought process and outcomes.
